Windows 10: Your version of Windows has reached the end of service

I have got the above message in System/Updates. It also states that "Feature update to Windows 10 Version 20H2 is ready to download. I have clicked "download" and it goes through all the usual checks but at the very end it states that "Something went wrong - Please turn off anti-virus software and try again: Error code 0x80070005.I have Norton anti virus 360 installed and therefore stopped it and tried again, exactly the same. I then tried Windows Update site, direct download and got the same problem. I then tried Settings, Windows update troubleshooter which stated that an error had been fixe

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Windows 10 version 1809 will reach end of servicing on Nov. 10, 2020

Source:

• https://support.microsoft.com/en-hk/...d-of-servicing
• https://docs.microsoft.com/en-us/win...ge-center#1518

 

Windows 10 version 1909 will reach end of service on May 11, 2021

Windows 10, version 1803 and other editions of Windows 10 have reached end of servicing

The following versions and editions of Windows 10 have reached end of servicing.

• Windows 10, version 1909: Home, Pro, Pro for Workstations and Pro for Education; and Windows Server, version 1909, all editions
• Windows 10, version 1809: all editions except Windows 10 Enterprise LTSC 2019 and Windows 10 IoT Core/Enterprise 2019 LTSC
• Windows 10, version 1803 and Windows Server, version 1803: all editions

Windows Update will automatically initiate a feature update for Windows 10 consumer devices and non-managed business devices that are at, or within several months of reaching end of servicing. For these devices, you can choose a convenient time for your device to reboot and complete the update. This keeps your device supported and receiving the monthly updates that are critical to security and ecosystem health. For more information on end of servicing dates for currently supported versions of Windows 10, see the Windows 10 Home and Pro Lifecycle page, Windows 10 Enterprise and Education Lifecycle page, and Microsoft Lifecycle Policy search tool.


Source: https://docs.microsoft.com/en-us/win...ge-center#1601

 

Windows 10 version 1909 will reach end of service on May 11, 2021

Current status as of April 9, 2021

On May 11, 2021, the Home and Pro editions of Windows 10, version 1909 and all editions of Windows Server, version 1909 will reach end of service. After that date, devices running these editions will no longer receive monthly security and quality updates containing protections from the latest security threats. We recommend that you update these devices to the latest version of Windows 10 immediately. Education and Enterprise editions of Windows 10, version 1909 will reach end of service May 11, 2022. For information about servicing timelines and lifecycle, see the Windows lifecycle fact sheet and Lifecycle FAQ - Windows.


Read more:

• https://docs.microsoft.com/en-us/win...indows-10-1909
• https://docs.microsoft.com/en-us/lif...0-home-and-pro