Windows 10: Your security info change is still pending,

Discus and support Your security info change is still pending, in Windows 10 Software and Apps to solve the problem; Your security info change is still pending, this window pops up when I try to log in to my Microsoft account, I try to cancel this security lock but it... Discussion in 'Windows 10 Software and Apps' started by Mark Bailey4, Aug 25, 2023.

  1. MARK BAILEY4
    Mark Bailey4 Win User

    Your security info change is still pending,


    Your security info change is still pending, this window pops up when I try to log in to my Microsoft account, I try to cancel this security lock but it is not working. Any ideas on how to unlock or remove this?

    :)
     
    Mark Bailey4, Aug 25, 2023
    #1
  2. KYLE SPADARO
    Kyle Spadaro Win User

    Your security info change is still pending

    I requested to have my security info changed in April 2014 because I was going to delete the email account that was listed as an "alternate email".

    Microsoft said that it would be changed in May 2014. As of October 2016 it is still not fixed. I contacted Microsoft Support, not once, not twice, but three times, and each time they said it was fixed and now I had the new email account listed as the alternate
    email. This wasn't true, and I still have the old email listed. Microsoft will not let me say I did not request this change, and they won't let me cancel the request.

    I have had this account for 8 years and I really do not want to get a new one.

    MICROSOFT, PLEASE FIX THIS ISSUE LIKE YOU SAID YOU HAVE BUT YOU REALLY HAVEN'T!
     
    Kyle Spadaro, Aug 25, 2023
    #2
  3. HINATA- MSFT
    Hinata- MSFT Win User
    Expedite the process of changing security info

    Hi ，Norasekin Ab Rashid



    Welcome to Microsoft Community.

    Sorry, Microsoft has officially stated that the 30-day pending process cannot be expedited.

    See this article for details: Why is my Microsoft account security info change still pending?



    Thank you for your understanding and support.



    Best Regards,



    Hinata



    Microsoft Community Support Specialist
     
    Hinata- MSFT, Aug 25, 2023
    #3
  4. MOHAMMED YASEER
    Mohammed Yaseer Win User

    Your security info change is still pending,

    Your security info change is still pending

    Hi,

    Thank you for posting your query on Microsoft Community.

    Which is your Email service provider?

    I would suggest you to refer to the below Microsoft help article and check if it helps:

    Security info & security codes

    Refer to the section

    I can't get text messages. Can I still get codes with my phone?

    http://windows.microsoft.com/en-GB/windows-live/account-security-password-information

    Hope this information helps and let us know the status of the issue we will be glad to help you.

    Thanks.
     
    Mohammed Yaseer, Aug 25, 2023
    #4
Thema:

Your security info change is still pending,

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