Windows 10: You have to run the 64-bit version of DPInst.exe on this machine. Contact the vendor that...

Discus and support You have to run the 64-bit version of DPInst.exe on this machine. Contact the vendor that... in Windows 10 Drivers and Hardware to solve the problem; Hello there, I need some help installing a driver update from the Microsoft Catalogue. I've been using a driver updating software IObit Driver... Discussion in 'Windows 10 Drivers and Hardware' started by AndyVar, Dec 29, 2020.

  1. AndyVar Win User

    You have to run the 64-bit version of DPInst.exe on this machine. Contact the vendor that...


    Hello there, I need some help installing a driver update from the Microsoft Catalogue.


    I've been using a driver updating software IObit Driver Booster and it keeps failing to update the EgisTec ES603 Swipe Fingerprint Sensor just saying "Driver Failed".


    So I decided to do it manually instead. The installed version of the driver is 3.5.4.0, and the app was trying to install the 3.5.5.0. I managed to find the aforementioned version on the microsoft catalogue seen below:


    You have to run the 64-bit version of DPInst.exe on this machine. Contact the vendor that... ae4f01c1-bc2e-4d54-ad76-44926475fbf1?upload=true.png


    As can be seen, there are later driver versions as well, so naturally I decided to install the latest version. This downloaded a .cab file with an exe called DPInst. I extracted this file in a folder, copied and pasted in the same folder the rest of the files included in the .cab file and then ran it. I was then greeted with the title of this question "You have to run the 64-bit version of DPInst.exe on this machine. Contact the vendor that provided you this package".


    Having found out that other people had the same issue, I followed the steps that were provided as answers to those topics, which included disabling driver signing enforcement which didn't work and using the elevated command prompt. There I typed the command DISM /online /Add-Package /PackagePath:"C:\7a47de5c-ad1b-488b-8409-ff693ff94608_d8f9e3d1d867b0e6e82932f030f59db54d669823.cab" and got the following error:


    You have to run the 64-bit version of DPInst.exe on this machine. Contact the vendor that... f691cd16-3b05-43a7-851e-3387bdc4de83?upload=true.png


    I decided to try the same with the other 3.5.6.0 version of the driver as well as the previous versions of the driver, for the 3.5.5.0, but had the exact same problem running the cmd command, with the exception that the 3.5.5.0 download did not include a DPInst.exe file.


    Can someone please help me solve this?


    Thank you in advance for your time and help with this.

    :)
     
    AndyVar, Dec 29, 2020
    #1
  2. gazmcgee Win User

    you have to run the 64-bit version of dpinst.exe on this machine contact the vendor

    im trying to install a simple USB driver for a bit of a car diagnostic equipment.

    and i just keep getting this error message

    "you have to run the 64-bit version of dpinst.exe on this machine contact the vendor"

    ive tried everything i can think of and contacted the manufacturer apparently its a windows patch to fix the issue but carnt find anything over the net that works

    can anybody help me out?

    cheers gaz
     
    gazmcgee, Dec 29, 2020
    #2
  3. gazmcgee Win User
    you have to run the 64-bit version of dpinst.exe on this machine contact the vendor

    hi mate,

    ive just tried what you said and still no joy.

    when i try to run the driver set up app

    a box pops up from "device driver installation wizard" with the quoted text in it

    "you have to run the 64-bit version of DPInst.exe on this machine. contact the vendor that provided you this package"

    ive tried running troubleshooter and using earlier versions of install,still no joy

    i dont think its a x86 version as the actual program runs correctly it just doesn't let me install the USB driver to be able to connect the interface used on the diagnostic machine
     
    gazmcgee, Dec 29, 2020
    #3
  4. You have to run the 64-bit version of DPInst.exe on this machine. Contact the vendor that...

    where to dwnload Dpinst 64 bit for Windows 10

    where to dwnload Dpinst 64 bit for Windows 10

    Original title: Dpinst 64 bit
     
    S. Fermani, Dec 29, 2020
    #4
Thema:

You have to run the 64-bit version of DPInst.exe on this machine. Contact the vendor that...

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