Windows 10: Xiberia headset microphone not recognized.

So I recently got a headset with a decent microphone for an online course, but I noticed that my computer was still only using the built-in microphone. I look up some advice for getting it working, and when I look at my device manager and my control panel, it wasn't showing up as a recording device at all. I have tried enabling the ability to see disabled and disconnected microphones, but it still hasn't shown up. I have tried googling the issue, but every solution assumes that either the mic is showing up in device manager and just isn't working, or that it's just disabled. I'll provide some

:)

 

Computer won't recognize headset microphone

This is what i see in device manager. Im not sure if the Speakers/Headphones (Realtek High Definition Audio) is the one your saying to disable, as that is what is default in playback devices in the sounds panel.

Setting Stereo Mix as the default recording device and disabling everything else still didnt get the mic working, even when the headset is plugged into the microphone only audio port or the mic + sound audio port.

 

Computer won't recognize headset microphone


I would assume I am using the Dell provided Realtek sound Drivers. Im not entirely sure though. Heres what I see in the same spot as your two images. The microphone that is disabled is the inbuilt microphone next to the webcam.

 

Computer won't recognize headset microphone


And i think i just worked it out. I went into the alienware audio program. I was looking around for microphone related stuff and stumbled across this in advanced:




The check box at the bottom was not checked, so it was not asking me anything when plugging in my headset. when i clicked on the port that was not grayed out, this appeared:





And once i chose headset (with microphone) and tested it out in some of my programs that i can use voice in, it was working.

Thanks for all the help leading up to this!!!