Windows 10: XBOX Live on PC - can't login

Hello, my son has had a xbox live account on his PC for a month now and never had any issues until recently. Now when he attempts to login to his account he gets the following prompts: Because you're accessing sensitive info, we'll send a code to *** Email address is removed for privacy *** to verify your identity. His email is correct in this prompt but I x'd out for the post. When he clicks on "send code" he gets this error message: We couldn't send a code to your email at this time. Try again later.We've been attempting this for the past 3 days and can't seem to correct the issue. Do you have any idea how he can acc

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xbox gold and live

I have a GOLD subscription and my son is listed as a family member. Yet when he is on the xbox he is not a gold customer and does;t seem to have access to xbox live. any suggestions?

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Xbox PC App Error

We appreciate your response and cooperation regarding this matter. Based on your reply, it appears that you need to enable the Xbox services to ensure that the app is up and running. You may follow the steps below to enable Xbox Live services:

• Press the Start button and type Services on the search box.
• On the list of services, look for Xbox Live Auth Manager,
  Xbox Live Game Save, and Xbox Live Networking Service.

The next steps should be done to the three mentioned services above:

• Right click on the service and select Properties.
• Set the Startup type to Automatic. If the service isn't started, click
  Start.
• Save the changes.
• Launch the Xbox App and sign in to your account again.

Let us know if you are able to sign in after performing the suggested solutions above.

 

Xbox Ambassador badges are coming to Xbox Live Xbox

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