Windows 10: Xbox app on PC “we couldn’t sign you in to Xbox live”

Discus and support Xbox app on PC “we couldn’t sign you in to Xbox live” in Windows 10 Gaming to solve the problem; Whenever I’m trying to open the Xbox app on the PC to try and use my game pass ultimate subscription it states “we couldn’t sign you in to Xbox live”... Discussion in 'Windows 10 Gaming' started by Da Rula, Apr 16, 2025.

  1. Da Rula Win User

    Xbox app on PC “we couldn’t sign you in to Xbox live”


    Whenever I’m trying to open the Xbox app on the PC to try and use my game pass ultimate subscription it states “we couldn’t sign you in to Xbox live” with an error code 0x80004005 and also occasionally give me a message “you’re not connected to the internet” I can assure i am connected to the internet, I’m hard wired and every other app/website works. I’m signed into the Microsoft store on the same account as my Xbox account and yet can never log in anymore on the Xbox app. I have already deleted and reinstalled the Xbox app multiple times and also performed the repair and reset actions in the

    :)
     
    Da Rula, Apr 16, 2025
    #1
  2. Brink Win User

    Xbox Insiders Help validate Xbox Live PC sign-in experience Xbox

    Source: Help us validate the Xbox Live PC sign-in experience! - Xbox Wire
     
    Brink, Apr 16, 2025
    #2
  3. Brink Win User
    Xbox Insiders Help validate Xbox Live PC sign-in experience


    Source: Help us validate the Xbox Live PC sign-in experience! - Xbox Wire
     
    Brink, Apr 16, 2025
    #3
  4. Xbox app on PC “we couldn’t sign you in to Xbox live”

    Xbox PC App Error

    We appreciate your response and cooperation regarding this matter. Based on your reply, it appears that you need to enable the Xbox services to ensure that the app is up and running. You may follow the steps below to enable Xbox Live services:

    • Press the Start button and type Services on the search box.
    • On the list of services, look for Xbox Live Auth Manager,
      Xbox Live Game Save, and Xbox Live Networking Service.

    The next steps should be done to the three mentioned services above:

    • Right click on the service and select Properties.
    • Set the Startup type to Automatic. If the service isn't started, click
      Start.
    • Save the changes.
    • Launch the Xbox App and sign in to your account again.

    Let us know if you are able to sign in after performing the suggested solutions above.
     
    Loraine Mon, Apr 16, 2025
    #4
Thema:

Xbox app on PC “we couldn’t sign you in to Xbox live”

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