Windows 10: Wireless bluetooth error code 31

I was recently looking around my pc, when I noticed in the device manager, That my intel wireless bluetooth wasn't working and showing error code 31. This has been this way ever since I 've had my pc, but I never really bothered to look into it until now. I've already tried updating the drivers and also reverting

:)

 

error code 31

Hi Roderick,

To resolve the error code that you encountered, we recommend that you check this support page article:
Error codes in Device Manager in Windows. Please refer to
Code 31: "This device is not working properly" section and follow the suggested troubleshooting steps.

Feel free to post back if you need more help.

 

Realtek RTL8723B Wireless LAN - Code 31: Object Name already exists

Hi Ruvik,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with installing the drivers for RTL8723B Wireless LAN, we will help you with this issue.

Do let us know the following to assist you better:

• How have you upgraded to Windows 10 (Previous operating system/ ISO file/ Pre-installed)?
• How have you installed the drivers on your device (From Device Manager/ Manufacturer's website)?

As the error code 31 says: This device is not working properly because Windows cannot load the drivers required for this device, you will have to update the drivers.

For more information: Error codes in Device Manager in Windows


Section : Code 31.

If you have not installed from the manufacturer's website, search for the latest drivers and try to install them.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• 
  Download the updated driver from the manufacturer’s website.
  
• 
  Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
  
• 
  Place a check in the Run this program in compatibility mode for: box.
  
• 
  Tap the drop down box and select a previous operating system, then tap or click
  OK.
  
• 
  Try installing the driver and check.
  

Reply to the post with an updated status of this issue for further assistance.

 

Intel Wireless Bluetooth This device cannot start. (Code 10)

Hi Hawk,



Thank you for writing to Microsoft Community Forums.



We appreciate your effort on this. We understand that you receive an error, The device cannot start (Code 10) for Intel Wireless Bluetooth.



As per the error Code 10 "This device cannot start. (Code 10)", we will need to update the drivers. However, as per the error message Code 22 "This device is disabled”. You will need to enable the device. For more information, see

Error codes in Device Manager in Windows.



We would like to know, if you were able to install the latest drivers for Intel Wireless Bluetooth. We would also like to know the make and model of the computer that you are using.



You may try updating the drivers through Device Manager and see if that helps. Refer the steps mentioned below:

1. Press Windows key + X, and select
   Device Manager.
   
2. Expand Bluetooth.
   
3. Right click on the Bluetooth device and select
   Update Driver.
   
4. If you do not find Intel Wireless Bluetooth under
   Bluetooth, expand Network adapters and check.
   
5. Restart the computer.
   

Article for reference:
Update drivers in Windows 10.



You may also want to try downloading the drivers from
Intel Website or the computer manufacturer’s website.




Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator