Windows 10: Wired Razer Kraken X Mute Button Not Working on Windows 10 20H2 version

Good day.


I recently encountered issue with my Razer Kraken X mute button after updating to recent 20H2 version. I have already raised concern also to Razer support but did not found out any problem with headset device at all as mute button works for the following devices:


1. Android phone S10 plus

2. Windows 10 2004 update Laptop HP


I am using a Predator Helios 300 54KC. The mute worked okay before the 20H2 update. Pressing mute button now doesn't mute my microphone in all areas such as gaming, recording.


I have tried uninstalling drivers then restart, but it still did not work.


Hoping for your kind assistance on this.


Thank you.

:)

 

Razer Kraken mic not working

Hello.

My mic is not working. The built in mic (Asus notebook) is working fine, but when I plug in the headset mic (Razer Kraken Pro), it's picking up just a little noise, even when it's turned all the way up. I have installed Razer Surround, the playback is working
(through speakers also through the headset).

I have the latest Realtek Audio driver (6.0.1.7571) and also Windows 10 up-to-date. I found out, that when I roll back the Realtek device in Device Manager, the mic on the Razer Kraken is working. But since the Windows 10 updates automatically, Realtek drivers
get updated and the mic is not working again.

Is there any solution for this issue? I tried to find help on the forums, but for most of the time rolling back the device was the solution, but here the Windows's automatic update system is a problem.

Best regards,

David

 

My Razer Kraken 3.5mm jack mic is not working.

Hi,

I'm , an Independent Advisor.

Sorry to hear you're experiencing this issue.

Can you try these steps located in this link:
https://appuals.com/fix-razer-kraken-mic-not-wo...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Hope this helps. Let us know if you need more assistance.

 

Razer Kraken Pro mic not working/not detected on windows 10

My razer kraken pro stopped working after the update to windows 10. I tried reinnstalling the drivers through realtek and now all i have is something labelled "microphone array", and "razer line in". my built in mic works just fine but the mic on the headset
does not. After unplugging and replugging the headset the headset worked but not the mic. microphone array works now when i have my headset plugged in but my razer mic does not. any help?