Windows 10: Windows Update Broke Bluetooth Speaker Connection

Hi all,I'm not a techy person but I'm really at my wit's end with this problem. I would appreciate any help you can offer.I have an HP x360, model number 13-s138ca that I recently updated. Old as heck, I know I upgraded the RAM to make it run faster as it does everything I need and I don't feel the need to upgrade. This laptop meets all my needs.After I updated my laptop I did a big overdue update. Everything is working amazingly and flying through software. EXCEPT for my Bluetooth connection, and ONLY for my speakers/headphones. When I connect any of my listening devices, the audio is chopp

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Bluetooth speaker wont connect to laptop?


I'm having some trouble figuring out what to do here, my Bluetooth speaker wont connect and isn't even discoverable by my laptop. i want to connect my Bluetooth speaker to my laptop but when i go to Bluetooth settings my speaker does not show up on the list of devices. I have un-installed and re-installed the drivers, i've reset the Bluetooth driver management service and Bluetooth support services but still nothing is working, any help would be much appreciated.

just in case you need to know the specs.
speaker: Bush soundbar model-BSB02BT20
laptop: Hp Elitebook 8470p running windows 10

please help!

 

Cannot connect bluetooth speaker

• https://support.microsoft.com/en-ph/help/4518538/bluetooth-speakers-do-not-work-after-update-4505903-is-installed
  
• https://www.bleepingcomputer.com/news/microsoft/windows-10-kb4505903-update-breaks-bluetooth-speakers-connectivity/
  
• Windows 10 V1903: Update KB4505903 breaks Bluetooth speaker connection

 

Bluetooth speaker not playing

Hello Tanya,

Your Bluetooth speaker might be paired with your PC but not connected. You can try the following steps to manually connect it:

• Make sure your Bluetooth speaker is turned on.
• On the far right of the Windows taskbar, press and hold (right-click)
  Volume, and then select Playback devices.
• On the Playback tab, select the Bluetooth speaker, press and hold (or right-click) it, and then select
  Connect.
• Select your Bluetooth speaker, and then select Set default. Music should play on your Bluetooth speaker now.

Let us know if performing the steps makes any difference.