Windows 10: Windows Store App Crashing

Hello All, Windows store app is crashing. I am getting this on Event viewer. Faulting application name: WinStore.App.exe, version: 0.0.0.0, time stamp: 0x675b8c5aFaulting module name: mrt100_app.dll, version: 2.2.28604.0, time stamp: 0x5e38c6c8Exception code: 0xc0000005Fault offset: 0x000000000003f5b4Faulting process id: 0x5390Faulting application start time: 0x1DB6DE898B3C5F3Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsStore_22411.1401.5.0_arm64__8wekyb3d8bbwe\WinStore.App.exeFaulting module path: C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.2.2_2.2.28

:)

 

APP STORE CRASH

Hi Robert,

Thanks posting your query on Microsoft Community.

I understand that Windows store crashes. We will assist you to resolve the issue.

This issue may arise when some of the Windows components or applications gets corrupted.

I would suggest you to try running Windows store app troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Windows store Apps.
  
• 
  Follow the on screen instruction.
  

If the issue persists, Please follow the following steps:

• • Open the Task manager. Here’s a tip: Press CTRL+Shift+ESC.
  • Click File > Run New Task
  • Make sure you have a check mark beside “Create this task with administrative privileges”
  • Type Powershell
  • Type the following in the Powershell prompt:
    
    $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
  • Close the Powershell window
  • Reboot the computer and check if it helps.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Windows store Apps crashing

Hi Justin,

Thank you for posting your query in Microsoft Community.

As per the issue description you are unable to use Store and it get crashes. So, the issue could be if there is some corruption with the store. I would suggest you to try the steps provided below and see if it helps.

Method 1: Run the apps troubleshooter and check if it helps with the issue.

The Modern app troubleshooter can automatically identify and fix some problems with apps and the Store.

Refer to the following article and run the Apps troubleshooter:

Fix problems with apps from Microsoft Store - Microsoft Support

If the issue still exists, try the next method.

Method 2: Re-register the Windows Store App.

If still the issue persist after trying the steps provided above then, we recommend running the
following PowerShell script to re-register the new Store:

• In the Search box, type CMD
• Right click on Command Prompt and choose Run as administrator
• In the command prompt, enter the following command:

“Enter” powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

• 
  Check the result displayed on the command prompt window.
  
• 
  If it was successfully processed, then type “Exit” and press “Enter”
  

Method 3: Run Sfc scan

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files

Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Hope this will fix the issue. If not, let us know with the updated status and we will be happy to assist you further.

Thank you.

 

App store crashes, will not open - Windows 10 64 bit

Hi,

Please follow the methods mentioned below:

Method 1:

I suggest that you reset the Windows Store cache as per the below mentioned steps and check:

• 
  Press Windows key
  and R key together to open the Run Window.
  
• 
  Type wsreset.exe
  and press Enter key for the command to execute.
  

Method 2:

You may try to run the in-built Windows Store app troubleshooter and check. Follow the steps:

• 
  Press Windows Key + X.
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  
• 
  Click on Windows Store apps to run the troubleshooter.
  

Let us know if the issue is resolved or if you require further assistance.