Windows 10: Windows startup blue screen after update KB5019959. After booting into safe mode, an error...

The system worked fine up until it was updated

:)

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response

 

Blue screen error in windows 10, "DRIVER_IRQL_NOT_LESS_OR_EQUAL".

Hi Irwinraj,

The DRIVER_IRQL_NOT_LESS_OR_EQUAL. This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

• Are you able to boot your Computer?
• Have you made any changes to the system prior to this issue?

If you are able to boot your Computer, I suggest you to try the steps below and check if this helps.

Method 1:

Step 1: Remove all the external devices except mouse and keyboard, hard reboot the device and check if the issue persists.

Step 2: I suggest you to boot the system to Safe mode wherein the computer starts with basic drivers and no third party programs. Check if you are still receiving the error message.

Refer: Start your PC in safe mode in Windows 10


Method 2:

Step 1: If the issue does not persists in Safe Mode then perform a
Clean Boot to
check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

Disclaimer: Putting your system in
Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

(Applies to Windows 10 as well)

Note: After troubleshooting, refer to the section “How to reset the computer to start as usual after troubleshooting with clean boot” to return the computer to a
Normal startup mode.

Step 2: Follow the below steps to
place the computer in normal mode.

• Press Windows + R keys to open Run
  command.
• Type msconfig and press Enter.
• In the System Configuration window, click on
  General tab.
• Select Start-up selection as Normal startup, click on
  Apply and Ok.
• Follow onscreen instructions.

For more information about Blue screen errors refer to the Microsoft article:
Troubleshoot blue screen errors

Please get back to us with an update on blue screen issue, we will be happy to help.

Thank You.

 

Blue Screen Error shortly after startup.

Hello John,

Thank you for posting your query on Microsoft Community.

As per description, you are getting blue screen error.

We are unable to open the link provided by you.

I would appreciate if you can provide us the following information to help us understand the issue better?

• Have you made any recent change on your system prior to this issue?
• What is the make and model of your system?
• Are you getting any error message/ error code on your screen?

I would suggest you to follow the methods given below and check.

Method 1:

Step 1:

To diagnose whether this issue occurs in
“Safe Mode”, let’s reboot the computer in safe mode and check if the issue appears there as well.

Safe mode is a diagnostic mode for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. This helps us in identifying whether the issue is due to some
third party programs conflict. The word Safe mode appear in the concern of your monitor to identify which windows mode you are using.

Follow the steps given below and check if that helps.

• Type settings in search and click on Settings.
• Click Update and recovery, and then tap or
  click Recovery.
• Under Advanced startup, tap or click Restart now.
• Once your PC restarts, on the Choose an option screen, tap or click
  Troubleshoot.
• If you don't see the Startup Settings option, tap or click
  advanced options.
• Tap or click Startup Settings.
• Tap or click Restart.
• On the Startup Settings screen, choose the
  Safe Mode.
• Sign in to your PC with a user account that has
  administrator rights.

If the problem does not exist in safe mode, try to perform a clean boot and check.

Step 2: Perform Clean Boot.

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. Check this issue in clean boot state.

• Press Windows key + X key. And select Run.

• Type msconfig in the Run box and hit Enter.
• On the Services tab of the System Configuration dialog box, tap or click to select the
  Hide all Microsoft services check box, and then tap or click
  Disable all.
• On the Startup tab of the System Configuration dialog box, tap or click
  Open Task Manager.
• On the Startup tab in Task Manager, for each startup item, select the item and then click
  Disable.
• Close Task Manager.
• On the Startup tab of the System Configuration dialog box, tap or click
  OK, and then restart the computer.

Note: After clean boot troubleshooting step, follow the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer
to Normal startup mode.

If issue still persists try method 2

Method 2: Install Windows updates:

I would suggest you to refer to the article below and install updates.

Refer:

How to: Install and Update drivers in Windows 10

Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.