Windows 10: windows photos app - auto rotation cr2 raw photos

Why hasn't MS fixed this issue? If I shoot a photo vertically top to bottom, and view it in MS Photos, Win 11, it will AUTO ROTATE sideways. This has nothing to do with screen display or monitor angles. I've updated everything.I've installed RAW Image Ext and nothing works. Google-ing this issue, it has been going on for a very long time. After reading past complaints about this issue on the community board, it seems that tech support acts ignorant to the description so that user gets frustrated and disregards.

:)

 

Photos App auto rotating portrait RAW files to landscape

Photos App auto rotating portrait RAW files

Lately whenever I open a raw file (CR2) in Photos it flips it from portrait to landscape and I can't flip it back. It I try to use the rotate feature, it says this can't be applied to RAW files. I've reset the app, uninstalled it etc and nothing works.

Has anyone seen this?

The Frustrating part is it initially recognises the photo as Portrait but then applies a preset and rotates the file. (Landscape images do not rotate)

Current OS Windows 11 Version 21H2 (OS Build 22000.434)

Photos Version 2021.21120.8011.0

Previously this was a problem here:

Windows 10 (1809, build 17763.404)

Photos version 2019.19021.18010.0

 

Photos App auto rotating portrait RAW files

Lately whenever I open a raw file (CR2) in Photos it flips it from portrait to landscape and I can't flip it back. It I try to use the rotate feature, it says this can't be applied to RAW files. I've reset the app, uninstalled it etc and nothing works.

Has anyone seen this?

Windows 10 (1809, build 17763.404)

Photos version 2019.19021.18010.0

 

Windows 11 Photos app is rotating raw images by itself

I'm using Windows 11 22H2 (Build 22621.819) and handle photo raw images (Canon .CR2 format)

Opening a folder with Windows Explorer, all CR2 images are shown with correct orientation.

Doubleclicking on one image (no matter which one) the app Photos (2022.31100.24013.0) opens and displays the selected picture.

Like a miracle: after 1-2 seconds all images with portrait orientation in this folder are rotated automatically into landscape and there is no way to undo this.

The change in orientation is written into the .CR2 file - incredible !

When I look into that folder with Adobe Lightroom the images are rotated there too and part of my Lightroom work with these images is destroyed.

btw: jpg files are not affected

So to prevent destruction of raw photo material the app Photos is unusable currently.

*** moved to english Community ***