Windows 10: Windows Memory Diagnostic Tool

Windows 11 22H2 22621.2215Has anyone else had problems trying to use Windows Memory Diagnostic Tool as of late?Killing time this morning I decided to run the tool as an administrator. Computer would reboot and take me to the Diagnostic Tool startup page. Upon pressing F1 to get into the Options page, it would take me to a blank screen and nothing else would happen. Had to use Ctrl + Alt + Delete to reboot. Has anyone else experienced this?

:)

 

Windows memory diagnostic tool not Working in Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

We recommend that you let the Memory Diagnostics Tool run automatically. However, advanced users might want to adjust the tool's settings. Here's how:

• When the Memory Diagnostics Tool starts, press F1.
• You can adjust the following settings:
  • Test mix. Choose what type of test you want to run: Basic, Standard, or Extended. The choices are described in the tool.
    
  • Cache. Choose the cache setting you want for each test: Default, On, or Off.
  • Pass count. Type the number of times you want to repeat the test.
• Press F10 to start the test.
  

If the Windows Memory Diagnostics tool doesn't run automatically, you can run it manually.

• Open Memory Diagnostics Tool by going to Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems.
  
  　
  
• If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  
• Choose when to run the tool.

Hope this information helps. Do contact us for further queries. We will be happy to assist you.

Regards,

Jenith

 

Windows memory diagnostic tool not Working in Windows 10

Thanks, Jenith. The problem is that: when I attempt to run Memory Diagnostics Tool manually per your instructions:

• Open Memory Diagnostics Tool by going to Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems.　
  
• If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  
• Choose when to run the tool.

When I choose when to run the tool (i.e., for instance, chosing 'restart now and check for problems'), and then shut the computer down, when it comes back up, I get a black screen (as I described in original post), and it appears that Memory Diagnostics
Tool does not run at all. I wait and wait for minutes ... hours, and screen remains black, with Memory Diagnostics Tool not appearing to be running. I then turn the computer off, and then back on and it boots up normally to Windows 10 without running the Memory
Diagnostics Tool. Whatever my approach, it seems that Memory Diagnostics Tool will not run.

The Memory Diagnostics Tool has not otherwise run automatically on its own.

 

Windows memory diagnostic tool not Working in Windows 10

This is a totally useless reply from someone who did not read the original complaint.