Windows 10: windows media player songs greyed when "next" is pressed

why is windows media player songs greyed when "next" is pressed?

:)

 

Issue with playing songs in Windows Media Player

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with playing songs in Windows Media Player. I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

1. Incorrect Windows Media Player settings.

2. Corrupt Windows Media player library database.

Try the steps listed here and check if it helps.

Method 1:

I would suggest you to run Windows Media Player Library Troubleshooter.

a. Press Windows Key on the keyboard.

b. Type Troubleshooting in the search box and hit Enter.

c. Click on Programs and click on Windows Media Player Library Troubleshooter.

d. Follow the on-screen instructions.

Method 2:

If the issue persists, I would suggest you to disable and re-enable Windows Media Player and check if it helps.

Step 1: Disable Windows Media Player.

a. Press Windows key, type Control Panel, click
Programs and features, and then click Turn Windows features on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

b. Browse to the Media Features and uncheck the mark in front of
Windows Media Player.

c. Restart the computer.

Step 2: Re-enable the Windows Media Player.

a. Press Windows key, type Control Panel, click
Programs and features, and then click
Turn Windows features on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

b. Browse to the Media Features and place a check mark in front of
Windows Media Player.

c. Restart the Computer and check with the issue.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Windows 10 Media Player

Hi Craig,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.

• 
  Have you tried playing the song with a different player? What is the status?
  
• 
  Which type of songs causing the issue?
  

Windows 10 has a built-in troubleshooter to check and fix issues with Media player. I would suggest you to run this troubleshooter.

Refer these steps:

• 
  Press Windows key +X, select
  Control panel
  
• 
  Change the view by option on the top right to
  Large icons
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel
  
• 
  Run the Windows Media player settings and Windows Media player library
  
  
  
  If the issue persist download the Windows media player
  
  I suggest you to download the latest Windows Media Player from the below link.
  
  https://www.microsoft.com/en-in/download/details.aspx?id=20426
  
  
  
  I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.
  
  
  
  Thank you.
  

 

windows media player

Hi,

Thank you for posting on Microsoft Communities.

What is the exact error message you get when you to try play files on Windows Media Player?

I suggest you to run both Windows Media Player Library and Settings troubleshooter and check.

Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Settings
  and follow the instructions.

Step 2: If your computer is having problems accessing your collection of digital media files in the Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
  
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Library
  and follow the instructions.

• • 
    

Please reply us on the status of the issue to assist you further.