Windows 10: windows keeps freezing requiring hard reboot

I've been using Windows since the early 90s so I am not a total n00b but right now I am stumped at the basic 'I think my PC is going to die soon' level. Maybe someone here can tell me if there is something I can do a hardware part to replace or some soft fix to run before I have to take my PC to the hardware shop with the general "something broke, please fix" lame report :>Anyway, over the last few days, I've been getting the following error: suddenly, the screen freezes. Nothing I do evokes any response except the hard reboot although the computer power does not shut down, it is humming

:)

 

Windows 10 keeps freezing, requires hard reboot? How can I pin point what's wrong?

Hi,

Windows 10 keeps freezing on me and requires a hard reboot (hold the power button). How can I pin point what's causing the freezes, there's no app in particular that's causing it, can happen after log in or can take hours, nothing is jumping out at me in
system viewer, I've tried hd tests and ram tests and no problem encountered, tried taking out graphics card, swapping for different ram.

What's my next step?

thanks

 

Windows 10 Randomly Freezes Requiring Hard Reboot.

Windows 10 Randomly Freezes Requiring Hard Reboot. I have tried many fixes from power plan to clean reinstall. nothing seems to work. Brand new PC. Any help would be very helpful.

 

Windows freezes on the revolving circle upon reboot

Hi Peter,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

• What happens if you do not restart when the blue circle freezes?
• Does the freeze happen only during reboot?

For now, I suggest that you place your computer in Safe Mode and reboot your computer and check if you still experience the freeze. To log into Safe Mode refer to the article provided in the link below

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode

If you get the same symptoms in this mode as well, then I suggest that you check if you hard drive has any errors. To do so follow the steps below

1. Open This PC and then navigate to c: drive.

2. Right click on the drive and select Properties.

3. Then click on the Tools tab and under Error Checking
click on Check.

Hope this helps.