Windows 10: Windows Defender won't remove certain malware

Discus and support Windows Defender won't remove certain malware in Windows 10 Software and Apps to solve the problem; Windows Defender detects multiple "PUABundler:Win32/PhotoScapeBundler," When I select Remove or Quarantine and click Start actions, nothing happens.... Discussion in 'Windows 10 Software and Apps' started by dolpha, Nov 21, 2023.

  1. DOLPHA
    dolpha Win User

    Windows Defender won't remove certain malware


    Windows Defender detects multiple "PUABundler:Win32/PhotoScapeBundler," When I select Remove or Quarantine and click Start actions, nothing happens. The malware stays there for weeks. Although the threat is low, it's not present to have them. Two other antivirus software didn't detect this malware. I uninstalled those antiviruses because they slowed down performance significantly. I also tried to run Defender Offline scan. The PC restarted immediately, and the blue screen asked to enter BitLocker's recovery key for each drive. The problem here is I can only type numbers

    :)
     
    dolpha, Nov 21, 2023
    #1
  2. RADIORAHEEM
    radioraheem Win User

    Best way to remove problem Malware

    Hi There,

    I am trying to remove a bundle of Malware without success.

    There is a bundle of listed programs which I try to uninstall through the typical Control Panel effort, but they remain listed there:

    Buenosearch Toolbar
    MyPC Backup
    PC Performer
    Speed Test 127
    UnknownFile

    I was looking at this weblink which provides a 5 step process for Buenosearch alone:
    http://malwaretips.com/blogs/remove-bueno-search/

    Not sure how much certain guides can be trusted. One of the first things I read was to download Revo Uninstaller, and I've not heard of it so I'm not sure if it's trustworthy..........
     
    radioraheem, Nov 21, 2023
    #2
  3. AMADEUS51
    Amadeus51 Win User
    Malware removal


    Understood, OldMike. I will keep your suggestion in mind. I always appreciate suggestions from those who know more than I do. I think the Malware did do more than one scan, because I had to approve removal of what it found twice. I don't see Windows Defender on the list of programs. I think it was on there before they redid the software. Pluto TV also disappeared.
     
    Amadeus51, Nov 21, 2023
    #3
  4. LE BOULE
    Le Boule Win User

    Windows Defender won't remove certain malware

    Get message Defender is removing Malware.

    Sounds like the malware detections may be in a browser.

    Can you give us the complete name/file path of the malware (as it appears under quarantine or on the list of detected items)?

    Have you emptied temporary internet files and rebooted the computer? Then do a manual update of WD followed by a Quick Scan.

    Any new browser extensions that need to be disabled?

    Try this free scanner:
    http://blog.emsisoft.com/2015/06/09/how-to-find-and-clean-malware-infections-with-emsisoft-emergency-kit/

    If the detections continue see the following free removal guide from Malwaretips.com:
    https://malwaretips.com/blogs/malware-removal-guide-for-windows/

    To remove malware from Windows, follow these steps:

    STEP 1: Scan your computer with Kasperskty TDSSkiller

    STEP 2: Scan your computer with Malwarebytes Anti-Malware

    STEP 3: Stop the malicious process with Rkill

    STEP 4: Double-check for malware with HitmanPro

    STEP 5: Scan your computer with AdwCleaner

    (OPTIONAL) STEP 6: Scan your computer with Zemana AntiMalware

    (OPTIONAL) STEP 7: Reset your browser to default settings

    Regards…

    Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them.
     
    Le Boule, Nov 21, 2023
    #4
Thema:

Windows Defender won't remove certain malware

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