Windows 10: Windows Defender says "You're using another antivirus provider". Security Center says I...

Discus and support Windows Defender says "You're using another antivirus provider". Security Center says I... in Windows 10 Software and Apps to solve the problem; I have tried all the options on the internet for 3 maybe 4 days...I am even getting errors with Power Shell in admin mode saying it doesn't recognize... Discussion in 'Windows 10 Software and Apps' started by Victor J. Iglesias, Mar 15, 2023.

  1. Windows Defender says "You're using another antivirus provider". Security Center says I...


    I have tried all the options on the internet for 3 maybe 4 days...I am even getting errors with Power Shell in admin mode saying it doesn't recognize the code and it's getting on my nerves. In services I can't turn on Virus & Thread Protection, it keeps on stopping. In the console it shows my Windows Defender is in SXS Passive Mode and I can't change it back to Normal. I re-installed and unistalled all the other antivirus I had and it didn't solve this issue and it's damn annoying. Any suggestion/help?

    :)
     
    Victor J. Iglesias, Mar 15, 2023
    #1
  2. Patron Win User

    WD Security Center reports I'm using other antivirus providers

    Hello everyone!
    I'm having an issue with Windows 10 version 1703. I have tried a lot of solutions, seems nothing helps. Since Creators Update my Windows Defender doesn't seem to work as intended. I mean: scanning does work, updating does work, real time protection does work, in old control panel Action Center i have an information that Windows Defender is helping to protect my computer BUT Windows Defender Security Center reports i have another AV installed. Previously i had Avast Free installed, but that is not case anymore since i did a clean install and even used another computer for a test purpose.

    What I did:
    1. Uninstalled Avast -> Used AvastClear -> Rebooted -> After booting and waiting 1 minute message in Windows Defender Security Center changes from "No Action needed" into "You are using other antivirus providers"
    2. Downloaded clean copy of Windows 10 from official website -> Wiped all drives including SSD -> Clean installed Windows -> After booting and waiting 1 minute message in Windows Defender Security Center changes from "No Action needed" into "You are using other antivirus providers"
    3. My friend gave me his notebook to update all the stuff. He had version 1607. Installed 1703 -> After booting and waiting 1 minute message in Windows Defender Security Center changes from "No Action needed" into "You are using other antivirus providers"

    I was told by one guy that since new version of Windows 1703, WD became a complete separate program, and Security Center detects it as "third party". If anyone could put a bit light into it, i would be glad. Thank you for help.

    Few screenshots:

    Windows Defender says "You're using another antivirus provider". Security Center says I... 154815d1506259920t-wd-security-center-reports-im-using-other-antivirus-providers-image.png


    Windows Defender says "You're using another antivirus provider". Security Center says I... 154816d1506260446t-wd-security-center-reports-im-using-other-antivirus-providers-image.png


    Windows Defender says "You're using another antivirus provider". Security Center says I... 154817d1506259002t-wd-security-center-reports-im-using-other-antivirus-providers-image.png


    Windows Defender says "You're using another antivirus provider". Security Center says I... 154818d1506260516t-wd-security-center-reports-im-using-other-antivirus-providers-image.png


    I'm living in Poland, version of Windows: Pro. I installed Windows in Polish language, if that might be an issue, but I don't think so. Changing language pack doesn't seem to take any positive effect, as you can see on screenshots.
     
    Patron, Mar 15, 2023
    #2
  3. Windows defender says, You're using other antivirus provider.

    Hello, Sorry to disturb, I'm using Windows 11. I want to ask why my Windows Defender Antivirus cannot be activated, it says, You are using other Antivirus providers. I've never installed any other antivirus. How to fix this? Please help!!
     
    Mohammed Nurul Alam, Mar 15, 2023
    #3
  4. Windows Defender says "You're using another antivirus provider". Security Center says I...

    Should Windows Defender be on if Weboot Secure is providing antivirus protection?

    Assuming all is well with your install of Windows 10 Version 1703, Webroot should be providing real-time protection but Windows Defender Antivirus' Limited Periodic Scanning and

    Defender Offline Scan
    options should be available and working.

    IdentityShield is a Webroot component.

    If you have further questions concerning Webroot & Windows Defender
    Antivirus
    and/or Windows Defender
    Security Center
    in Windows 10 Version 1703, you'd be best off posting them here:

    https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/bd-p/WSA-AV


    Or you could just uninstall the Webroot application BEFORE your current subscription expires in September and then let Windows Defender Antivirus and the Windows Firewall protect your computer. [Why pay for another year's subscription?]
     
    PA Bear - MS MVP, Mar 15, 2023
    #4
Thema:

Windows Defender says "You're using another antivirus provider". Security Center says I...

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