Windows 10: Windows computer slow on start up

I usually have no issue using my HP with windows, but recently there have been a few instances where I’ve noticed major performance issues and will slow down a lot. On these occasions, the start up and sign in will run super slowly. Once I get into my laptop, apps take forever to load and then crash. I have web root and I usually get an error message stating “windows is trying to download itself” every time this happens.

:)

 

Slow Computer

Hi Sheree,

One of the most common reasons for a slow computer are programs running in the background. Other factors that can contribute to the issue are memory space, malware infection, outdated software, and processor overheating. To improve your computer's performance,
you can check the tips listed on this link. We suggest that you also try to follow the suggested steps.

Feel free to post back if you have further questions.

 

slow start up * 6 times slower

Hi Ali,

The slow start up on your computer may be caused by the update you installed. However, for us to fully identify the root cause, we need to gather additional information. Kindly answer the following:

• What troubleshooting steps have you tried so far?
• are you getting any error messages when starting up your computer? If so, can you send us a screenshot? Make sure that you remove all personal information.
• What is the current version and build number of your computer? To get the information, kindly follow the steps below:
  • Click on the Start menu.
  • Type winver.
  • Press Enter.

In the meantime, we suggest that you boot the computer in Safe Mode. This will start your Windows in a basic state, using a limited set of files and drivers. Please follow the steps provided on this

link. Once in Safe Mode, kindly check if you will still experience the same issue.

Please post back with the result for further assistance.

 

Updates slowing computer performance

Hi,

Listed below are possible causes why Windows is running slow:

• Too many application installed.
• Virus and malware.
• Corrupted system files.
• Outdated drivers.

For us to assist you with the concern, we suggest following the steps on this
article.

Update us with the outcome so we can provide further assistance.