Windows 10: Windows 11 upgrade error :0xc1900101 -0x60016

I'm trying to upgrade my windows 10 to windows 11 and getting this error code : 0xc1900101.

:)

 

Windows 11 upgradation issue (0xc1900101)

We solved one a couple of months ago I believe the same should work again:

Windows 11 upgrade error 0xC1900101 - 0x60016 - Microsoft Community

 

Windows 11 upgrade fails error code (0xC1900101)

finally solved after lots of tries:

• remove other users on computer.
  
• download & install lenovo drivers for win 11 from lenovo site.
  

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• remove antivirus
  
• uninstall unneeded software
  
• run check disk command (chkdsk)
  
• unplugged any devices during win 11 upgrade
  
• run Reset_Reregister_Windows_Update_Components.bat
  
  Reset Windows Update in Windows 10
  
  Redirecting
  
• run SetupDiag to check your error code:
  SetupDiag - Windows Deployment | Microsoft Learn
  
  more things i done: How to fix Windows 11 upgrade error 0xC1900101 – 0x60016?
  
  • disable network adapters
    
  • check for faulty drivers
    
  • uninstall virtual box
    
  • Run Windows Update Troubleshooter
    

 

Windows 11 upgrade error 0xC1900101 - 0x60016

I hope someone finds this issue interesting (or these issues if they are unconnected), either because they have come across it before or would like to research it more capably. I've reached the limit of my understanding, but I've come far enough to want to find an answer.

I decided, rashly, to upgrade from Windows 10 Pro 21H1 build 19043.1288 to Windows 11.

Neither Windows PC Health Check nor Windows Update (which is working correctly) reported any compatibility problems. I ran DISM /Online /Cleanup-image /Restorehealth and sfc /scannow (with restarts). I removed the drivers reported in ScanResult.xml as BlockMigration="True" HasSignedBinaries="False". The upgrade failed with error 0xC1900101 - 0x60016. I can't find any reference to what extend code 0x60016 means. I used both Windows Update and Windows 11 Installation Assistant, and with and without VirtualBox 6.1.28 installed (although release health states that the requirement is that neither Hyper-V nor Windows Hypervisor are installed, which they aren't). There were no holds during the upgrade process. The last attempt failed at something over 60% (I couldn't watch all the time) and I returned to find the Windows 10 login screen.

However, the upgrade threw up an interesting configuration anomaly which even if it didn’t cause the abrupt down-level failure, seems to be immediately before it, and may still be worth exploring.

From C:\$WINDOWS.~BT\Sources\Panther\setupact.log (line 972772):

2021-11-08 10:43:51, Error MigPlatformStartupOnline caught exception: Win32Exception: Duplicate profile detected for S-1-5-21-1993295287-4083309660-4261973576-1013. Abandoning.: The specified user does not have a valid profile.

Looking in the registry at Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ I found the following:

S-1-5-21-1993295287-4083309660-4261973576-1003
ProfileImagePath = C:\Users\Mathew

S-1-5-21-1993295287-4083309660-4261973576-1005
ProfileImagePath = C:\Users\defaultuser100000

S-1-5-21-1993295287-4083309660-4261973576-1012
ProfileImagePath = C:\Users\swind

S-1-5-21-1993295287-4083309660-4261973576-1013
ProfileImagePath = C:\Users\defaultuser100000

S-1-5-21-1993295287-4083309660-4261973576-500
ProfileImagePath = C:\Users\Administrator

The user folders in C:\Users are:

Administrator
Default
defaultuser100000
Mathew
Public
swind

So, it looks to me that either defaultuser100000 really does have a duplicate ProfileImagePath (if this is what the exception means); or one of the defaultuser100000's SIDs actually represents Default (I'm thinking the existence of a user folder would imply the existence of a ProfileImagePath).

Further complicating matters, the users listed in Local Users are:

Administrator
DefaultAccount
Guest
Mathew
swind
WDAGUtilityAccount

Which means I can't see user defaultuser100000 to delete it, even if this turns out to be the correct thing to do. I feel I should get rid of this user as it is not required, may affect the future behaviour of user Default (I understand this is used when creating a new user), and may be a factor in the failed upgrade.

I hope I've given the right amount of information.

Kind regards

Mathew Windsor

Logs.zip