Windows 10: Windows 11 Pro: local reset works, cloud reset doesn't. Why?

Hey,I recently bought a second-hand computer that came installed with Windows 11 Pro. I followed some basic checks to see if Windows is genuine https://www.youtube.com/watch?v=5Z6fk0aPf1k and it appears to be.For security, before starting to use the computer, I want perform a reset from the cloud, however, this doesn't work. Here is a screen recording of me comparing a local vs cloud reset: https://www.youtube.com/watch?v=foNpiV-OrqY&feature=youtu.be The computer isn't connected to wifi, only ethernet. Any help would be appreciated.

:)

 

How to reset Windwos 8 Password?

Change or reset your Windows password

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows 10 Reset / Cloud download

10 Pro 21H1
19043.1023

This is a general question that's puzzled this old pensioner, I have no problem with a reset.

When doing a Reset, I click on Recovery / Reset / Remove Everything / Cloud Download./ Wipe the Drive
There is also the option to reinstall Windows using Local Reinstall.

My understanding of how this is worded is that Local Reinstall uses Windows already on your machine and
Cloud Download downloads a new copy of Windows from MS and installs that.

I always use the Cloud Download but if it is a new download, how come my desktop picture and a couple of
other things are still there when the Recovery has finished.
If it was a download I would have expected just Windows ?

I hope that makes sense.