Windows 10: Windows 11 Pro - Doesn't Recognise my Brother MFC-9970CDW Printer Scanner

Discus and support Windows 11 Pro - Doesn't Recognise my Brother MFC-9970CDW Printer Scanner in Windows 10 Software and Apps to solve the problem; My Brother MFC-9070CDW prints okay but the scanning function no longer work. The scanning function has worked okay until a few weeks ago and Brother is... Discussion in 'Windows 10 Software and Apps' started by ExcaliburNZ, Mar 13, 2025 at 10:27 PM.

  1. Windows 11 Pro - Doesn't Recognise my Brother MFC-9970CDW Printer Scanner


    My Brother MFC-9070CDW prints okay but the scanning function no longer work. The scanning function has worked okay until a few weeks ago and Brother is blaming it on Microsoft saying that they are waiting on new drivers to be issued by Microsoft. As advised in another link I've loaded the Microsoft Scan App as an interim work-around, but if I scan multiple pages using the "Feeder" option, after about two pages it just locks up and closes. What the hell is going on here - I cannot do my work, and I cannot believe that we are left without this functionality. Is there a fix??

    :)
     

  2. Scanner on Brother MFC-465CN refuses to run - printer works fine.

    Trying to get the scanner on my Brother MFC-465CN to run, but having no luck at all.

    Have tried all solutions listed on this thread (Redirecting) - but cannot get the scanner to work. Had no trouble getting the printer to work.

    The Brother MFC-465CN machine is connected via USB cable to my computer. I am running Windows 10 Home - 64bit version 21H2.

    • I have tried installing numerous drivers, checking the scanner after each installation, without success
    • tried running setup programs normally, as well as in 'Compatibility mode' (compatible with Windows 7 - as well as running them as Admin.)
    • tried disabling my firewall
    • tried keeping the machine off & unplugged until just before driver was installed
    Any new help or suggestions would be appreciated.
     
  3. brother MFC model DCP7030 scanner not compatable in windows10

    i have trying to install Brother MFC model DCP-7030 in my ne windows laptop. windows upgraded to Anniversary addition.

    the printer in the device is working but the scanner is not communicating. the driver suggested by Brother is installed but error continues.
     
  4. jacobacci Win User

    Windows 11 Pro - Doesn't Recognise my Brother MFC-9970CDW Printer Scanner

    Brother MFC J6720DW listed with strange icon in Devices and Printers

    I have reinstalled the drivers for my Brother MFC J6720DW and now the printer icon is listed in the unspecified category instead of the printer category. The printer is the "Device" icon to the right.


    Windows 11 Pro - Doesn't Recognise my Brother MFC-9970CDW Printer Scanner 256675d1574749543t-brother-mfc-j6720dw-listed-strange-icon-devices-printers-printer.jpg


    Right clicking on the icon shows the usual items for a printer (printing properties etc.), In addition it shows a "Browse Files" entry that lists the card reader of the printer.


    Windows 11 Pro - Doesn't Recognise my Brother MFC-9970CDW Printer Scanner 256676d1574749967t-brother-mfc-j6720dw-listed-strange-icon-devices-printers-printer2.jpg


    To the left of the Brother printer icon there is another similar one that seems to be my USB card reader


    Windows 11 Pro - Doesn't Recognise my Brother MFC-9970CDW Printer Scanner 256677d1574750201t-brother-mfc-j6720dw-listed-strange-icon-devices-printers-cardreader2.jpg
     
Thema:

Windows 11 Pro - Doesn't Recognise my Brother MFC-9970CDW Printer Scanner

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