Windows 10: Windows 11 PC Crash Event ID: 10, A TCG Command has returned an error.

Discus and support Windows 11 PC Crash Event ID: 10, A TCG Command has returned an error. in Windows 10 Software and Apps to solve the problem; I have an issue where my pc randomly shuts off and repeatedly fails to try to power back up until I force shut it down with the power button. When I... Discussion in 'Windows 10 Software and Apps' started by cluckingdamo, Sep 28, 2024.

  1. Windows 11 PC Crash Event ID: 10, A TCG Command has returned an error.


    I have an issue where my pc randomly shuts off and repeatedly fails to try to power back up until I force shut it down with the power button. When I turn my PC back on and look in the event viewer, there is an error that states:A TCG Command has returned an error.Desc: AuthenticateSessionParam1: 0x1Param2: 0x60000001CParam3: 0x900000006Param4: 0x0Status: 0x12It shuts down 1-2 times a day and any help would be greatly appreciated.

    :)
     
    cluckingdamo, Sep 28, 2024
    #1

  2. A TCG Command has returned an error

    Hi guys,

    I am receiving an error when playing games on one of my SSD's (not my boot drive), find below;

    A TCG Command has returned an error.
    Desc: AuthenticateSession
    Param1: 0x1
    Param2: 0x60000001C
    Param3: 0x900000006
    Param4: 0x0
    Status: 0x12

    The SSD is a SanDisk Ultra 3D SSD 2TB.

    These crashes only occur when playing games on this drive. Crashes are very irregular; some games crash a lot more than others.

    Some research shows that this error is due to drive encrpytion? There doesn't appear to be any encryption on my drive so i'm not sure.

    Any help would be greatly appreciated.
     
    DeanLeitch, Sep 28, 2024
    #2
  3. Enozuma Win User
    Windows 10 Event ID 10: A TCG Command has returned an error

    below is copy of the Event ID error, This is happening at random times (can't nail down what is causing it). But it simply locks up the computer and requires a hard restart.

    Log Name: System

    Source: Microsoft-Windows-EnhancedStorage-EhStorTcgDrv

    Date: 1/24/2018 7:46:23 AM

    Event ID: 10

    Task Category: Driver

    Level: Error

    Keywords:

    User: SYSTEM

    Computer: Rush

    Description:

    A TCG Command has returned an error.

    Desc: AuthenticateSession

    Param1: 0x1

    Param2: 0x60000001C

    Param3: 0x900000006

    Param4: 0x0

    Status: 0x12

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-EnhancedStorage-EhStorTcgDrv" Guid="{AA3AA23B-BB6D-425A-B58C-1D7E37F5D02A}" />

    <EventID>10</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>1</Task>

    <Opcode>57</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime="2018-01-24T13:46:23.696006100Z" />

    <EventRecordID>6838</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>Rush</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    <EventData>

    <Data Name="Description">AuthenticateSession</Data>

    <Data Name="Param1">0x1</Data>

    <Data Name="Param2">0x60000001c</Data>

    <Data Name="Param3">0x900000006</Data>

    <Data Name="Param4">0x0</Data>

    <Data Name="CmdStatus">0x12</Data>

    </EventData>

    </Event>
     
    Enozuma, Sep 28, 2024
    #3
  4. LucaAR Win User

    Windows 11 PC Crash Event ID: 10, A TCG Command has returned an error.

    Crash - Event ID 1101, 360

    Hello,

    in the last few weeks my pc crashes quite often.

    It was initially due to the event ID 131 error associated with the DeviceSetupManager. I solved it by going to system proprerties->hardware and disabling Windows download automation.

    After a few days the crashes returned.

    Now it starts with Eventlog event ID 1101 as an error and subsequently event ID 360 from the User Device Registration as a warning

    What can I do?

    Thank you

    Luca
     
    LucaAR, Sep 28, 2024
    #4
Thema:

Windows 11 PC Crash Event ID: 10, A TCG Command has returned an error.

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