Windows 10: Windows 11 not recognizing certain files on secondary internal ssd

Discus and support Windows 11 not recognizing certain files on secondary internal ssd in Windows 10 Software and Apps to solve the problem; Hello all! Really stuck and aggravated!I bought a new PC* with Windows 11 pre-installed. It came with a 500 gb HD, which as a photographer is useless... Discussion in 'Windows 10 Software and Apps' started by Barbie Heid, May 16, 2023.

  1. Windows 11 not recognizing certain files on secondary internal ssd


    Hello all! Really stuck and aggravated!I bought a new PC* with Windows 11 pre-installed. It came with a 500 gb HD, which as a photographer is useless to me.So, since it came with a second bay, I put my old drive full in the additional bay, expecting to be able to access it to work on projects contained on it. It's recognizing the drive fine, it opens all Windows files and all second-party apps and program files, but nothing else. I'm looking for a specific folder of photo projects, and although the drive is full and I know it's on there, Windows 11 can't find it.I've been Googling for days n

    :)
     
    Barbie Heid, May 16, 2023
    #1
  2. compupix Win User

    Windows Update Breaks Connection to Secondary Internal SSD

    Frequently running Windows Update will cause my secondary internal SSD to be uninstalled and not visible to Device Manager... or any other software. Sometimes an ordinary re-boot will solve the problem. Other times the latest update must be backed out to correct the problem. This breakage has happened at least 3 times this year.
    When Windows Update causes this problem, nothing can access the SSD. It cannot even be uninstalled, because it doesn't show up in the device list. When corrected, the drive is recognized as usual.
    The problem has always been resolved without opening the computer box.
    Drive: Internal Crucial (Micron) M500 SSD.
    All indications show the drivers are current. The current driver is Microsoft 6/21/2006 version 10.0.19041.789
    Windows 10.0.19042 Build 19042
    Dell XPS 8940 Desktop Computer
    Here is how System Information describes the secondary SSD

    Windows 11 not recognizing certain files on secondary internal ssd 346901d1632456105t-windows-update-breaks-connection-secondary-internal-ssd-ssd.png
     
    compupix, May 16, 2023
    #2
  3. Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

    Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

    Steps to confirm issue:

    • Secondary drive not visible in Windows Explorer
    • Secondary drive not visible in device manager
    • Secondary drive not visible in disk manager

    Steps to replicate issue:

    • Installing 1909 update

    Steps to resolve issue:

    • Uninstall 1909 update

    Since updates can only be delayed for so long, an actual fix would be appreciated.
     
    Teknophile, May 16, 2023
    #3
  4. Windows 11 not recognizing certain files on secondary internal ssd

    W10 File History Not Backing Up Internal Secondary Drive.

    Here is my issue exactly.

    I have two internal drives. One SSD and a secondary 8TB drive containing all my media.

    I have one 8TB External drive as well, which is my main backup drive.

    I use File History to backup my two internal drives onto my external.

    I go into the W10 settings, Backup options. Added my secondary drive (M:\) to the 'Back Up These Folders' option. (also not I added my secondary internal drive to my Library.

    Boom, I hit the 'Back Up Now' button. Everything seems like it's operating perfectly. Except the problem is nothing from my internal secondary drives is copying over to my Backup drive. With no warning either.

    I even checked my event logs and I see this happening:

    File/directory was not backed up due to being encrypted or insufficient permissions:

    M:\System Volume Information

    If you want it to be protected, remove encryption or ask your system administrator to give you access to this file/directory.

    My secondary internal was never encrypted. I simply copied all my previous info from my older drives onto my new internal 8TB.

    Long story short. My File History will not backup my internal 8TB drive to my External 8TB. It only sees my OS drive (SSD).

    I'm clueless at this point.

    Running W10.

    Internal OS SSD is Samsung SSD 850 Pro 256BG

    Internal 8TB Drive is HGST 8TB Nas Drive

    External 8TB Backup Drive is Seagate Backup+

    I have full admin control of all my drives.
     
    David Paplia, May 16, 2023
    #4
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Windows 11 not recognizing certain files on secondary internal ssd

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