Windows 10: windows 11 Graphics system inactive

while on a website, black screen appeared over the webpage from bottom of screen to 2cm from top and freezing the laptop completely.Keyboard shortcuts cannot activate windows tto get out of situation.Using laptop Acer Aspire5 with AMD RYZEN.

:)

 

How to delete inactive System Image Restore Points in System Restore

I know of no easier way to delete them, so here are the instructions.

Delete System Image Restore Point from System Restore in Windows 10

A System Image restore point is describe as type 'Backup'.





First, go to Settings > Backup & Restore > Recovery and select the 'Restart now' button in Advanced Start-up.





When you get Advanced Start-up, select Troubleshoot, then Advanced Options, then Command Prompt.





You will be asked to choose an administrator account and supply it's password, then the Command Prompt will open.

Type the commands DISKPART then LIST VOL and EXIT to see a list of all drives, in this example the Windows system is on the C: drive, yours may have a different letter. Whatever the letter is, type it followed by a colon to switch to that drive, in this example I typed C:





Then use the CD (change directory) command CD System Volume Information\WindowsImageBackup

Use the DIR command to check you are in the right folder, then use DEL to delete the contents of each of the Catalog and SPPMetadataCache folders.





Youn can now close the command prompt window (or type EXIT) to restart the PC and go back to Windows.

All System Image Restore points of type 'Backup' will now have gone.

 

System Reboots after about 5 minutes of inactivity

Hi Allen,

Let's try to isolate the cause of the issue. We suggest that you follow the methods below:

Method 1: Run the Power Troubleshooter to find and fix problems with your computer's power settings. Check your power settings if your computer is set to sleep or hibernate after 5 minutes of inactivity. To run the troubleshooter, follow
the steps below:

• Click Start.
• On the search bar, type Troubleshooting, and click on
  Troubleshooting from the results.
• Click on System and Security.
• Under Power, click on Power.

Method 2: Use the System File Checker tool to repair missing or corrupted system files. For steps on how to run the System File Checker tool, check the following link:

Use the System File Checker tool.

Method 3: Check if all the devices on your computer have the latest driver. Refer to this link for steps on how to update drivers:

Update drivers in Windows 10.

Let us know how it goes for us to assist you further.

 

graphic card

Hi,

There is a possibility that the application you're trying to download is not compatible with the hardware that you have. We suggest that you check the system requirements of the chat application, then see if your device is capable of running the it.

To check the Graphics card information on your device, follow these steps:

• Press Windows key + R.
• On the Run box, type msinfo32 then hit Enter key.
  
• On the System Information window, click on Components → Display.

Should you need further assistance, we are here to help.