Windows 10: Windows 11 doesn't detect Hyperx Cloud Alpha S headset

Hello, recently i built a new pc and started using Windows 11, since then i haven't been able to use my Hyperx Cloud Alpha S headset when connected trough the USB adapter because Windows doesn't detect it at all like it doesn't even exist. I already upgraded all the drivers and even the BIOS, but Windows still doesn't detect it, even Hyperx Ngenuity doesn't. Please help me cause this is really frustrating, i don't want to change headset just because Windows doesn't detect it.

:)

 

Hyperx cloud alpha S mic not working on Windows 11

Hello Xz233, welcome to the Microsoft community, I'll be happy to help you today;

I understand that you are having problems connecting your Hyperx cloud alpha S headphones on Windows 11;

Initially I recommend that you try to uninstall the audio drivers;

Right-click on the start menu and go to Device Manager;

Click (>) Sound, video and game controllers to expand the session;

Right-click on the first device under (>) Sound, video and game controllers and select Uninstall device;

Repeat this process on all devices listed under (>) Sound, video and game controllers;

Do the same process in (>) Audio Inputs and Outputs;

Unplug your headphones and restart your PC;

Plug in your headset and check if the headset and microphone are recognized;

Hope this helps, see you soon!

 

HyperX Cloud Alpha

The HyperX Cloud Alpha has the aesthetics and build quality of the Cloud Gaming II, the microphone and connectivity of the Cloud Gaming, but also a brand-new dual chamber speaker driver design. Thanks to its amazing audio performance, it's the new reference gaming headset in the $100 price bracket.

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HyperX Reveals Next Generation Cloud Alpha Gaming Headset

HyperX, the gaming division of Kingston Technology Company, Inc., today unveiled its next generation gaming headset - HyperX Cloud Alpha. The first gaming headset to feature revolutionary dual chamber technology, Cloud Alpha delivers incredible audio quality designed to enhance the PC, console and mobile gaming experience. Cloud Alpha maintains the DNA of previous award-winning HyperX headsets and replaces the popular HyperX Cloud Gaming Headset, delivering unmatched fit and comfort for extended gaming sessions, as well as rich, textured sound for extraordinary spatial awareness.

"The new HyperX Cloud Alpha is the first gaming headset to include our dual chamber technology to deliver unrivaled sound quality," said Tyler Needles, global audio business manager, HyperX. "Designed and tested in the HyperX labs, Cloud Alpha delivers the best possible audio performance, comfort, and build quality for the ultimate competitive advantage and will be used by top eSports pros globally."





Showcasing for the first time at Gamescom 2017, Cloud Alpha features HyperX dual chamber technology to deliver an accurate game sound with incredible range and tone. With 50mm drivers, the dual chambers allow HyperX to tune and separate the bass from the mids and highs, creating a dynamic sound that makes gaming, music and movies immersive. Cloud Alpha is designed to deliver the ultimate comfort for hours of extended gameplay with premium HyperX signature memory foam, an expanded headband featuring softer, more pliable leatherette, and a durable, lightweight aluminum frame design. The headset features a detachable cable with in-line audio control allowing console gamers to adjust volume and mute microphone right on the cable with multi-platform compatibility with PC, PS4, PS4 Pro, Xbox One1, Xbox One S1, Mac, Mobile2, Nintendo Switch, and other virtual reality systems with 3.5mm ports3. Offering players clearer voice quality and excellent sound for enhanced team communication, the Cloud Alpha is TeamSpeak and Discord Certified.

"We are excited to partner with HyperX for the first PUBG LAN Invitational at gamescom," said Woonghee Cho, Director of Global Business Development, Bluehole Inc, developer of PUBG. "HyperX is a global leader with excellent gaming products and we're happy that they'll be participating at the PUBG Invitational. We are looking forward to test out their new Cloud Alpha headsets they are providing for all of the PC's in to invitational."

Gamescom is the world's largest gaming developer event, and HyperX is proud to sponsor its first major PUBG eSports Tournament. HyperX offers a complete portfolio of gear used by pro gamers across the globe for competitive gameplay and its full lineup - including the new Cloud Alpha - will be used on 80 gaming platforms during the PUBG Invitational where gamers will compete for a $350,000 prize pool.

Cloud Alpha will be showcased at Gamescom from Aug. 22 - 24 in Cologne, Germany. HyperX will be located in the Game Industry Business Lounge, part of the Gamescom Business Area. Leading up to the official start of Gamescom, Paul Leaman, vice president, EMEA, HyperX, will be speaking on August 21 at 12pm CET on the Digital Sponsorship panel at the first SPOBIS Gaming & Media Conference on the growing eSports landscape and role of endemic sponsors.

Availability
Cloud Alpha is planned to release September 25, priced at MSRP $99.99 and will be available through HyperX's network of retail and e-tail outlets.