Windows 10: windows 11 constantly restarts after I touch it again after left idle for a period of time

Discus and support windows 11 constantly restarts after I touch it again after left idle for a period of time in Windows 10 Software and Apps to solve the problem; google chrome also frequently shows the 'oh snap' sign then my PC would really quickly after that restarts or it would just randomly frozen for aout... Discussion in 'Windows 10 Software and Apps' started by [nZk]Kanra, Mar 8, 2023.

  1. windows 11 constantly restarts after I touch it again after left idle for a period of time


    google chrome also frequently shows the 'oh snap' sign then my PC would really quickly after that restarts or it would just randomly frozen for aout 2-3 seconds then restart randomly as I'm working and using it or just left idle for a period of time. I don't have the 'put to sleep after this period of time' or 'black out my screen after a period of time' on.

    :)
     
    [nZk]Kanra, Mar 8, 2023
    #1
  2. dalchina Win User

    PC restarted by itself when it was idle how can i check why in

    Hi, as I said, predicting the relevant event id's for a restart that occurred for unknown reasons is not straightforward. Try searching for 'What is the event id for a restart' for example, and you'll see what I mean.

    I can only suggest you inspect the events around the period of interest , looking for a log off, shut down, restart... and if necessary using the link I posted to identify them. Trying to work out why a PC restarted just from the event viewer could be extremely time consuming, depending on the number of events.

    If you're lucky and there are few, then it may be feasible to discover something.

    First you'd need a list in time order - note that if you simply open the Event Viewer, the reports are categorised,which make tracking something through time impossible. as you know the time period, you could try this:

    windows 11 constantly restarts after I touch it again after left idle for a period of time 139676d1497552810t-pc-restarted-itself-when-idle-how-can-i-check-why-untitled.png


    But easier is to get this free program (title top left) which lists events in order:

    windows 11 constantly restarts after I touch it again after left idle for a period of time 139677d1497553086t-pc-restarted-itself-when-idle-how-can-i-check-why-1.jpg


    Much easier: look at your update history for that day: does it show an update being applied? If so, what is it? Does that update require a restart?
     
    dalchina, Mar 8, 2023
    #2
  3. Windows 10 Restarts if Left Idle

    Hi Argel,

    Thanks for your reply.

    In response to your questions:

    • As far as I remember, I did not make any changes. (But again, is there a way I can make sure?)
    • I was using the balanced plan before. I have left the PC on high performace since last night. So far, there have been no restarts (which is encouraging, since it used to happen every 10 mins or so of being idle).
    • Somehow, all my previous restore points seem to have been deleted after I tried to restore to the most recent one!
     
    KeyvanEslami, Mar 8, 2023
    #3
  4. windows 11 constantly restarts after I touch it again after left idle for a period of time

    Windows 10 Restarts if Left Idle

    This started a while ago (perhaps two or three weeks back) on my desktop PC: If left unattended for several minutes, it restarts unexpectedly. It does not happen when I'm working with it.

    I have searched for answers in the Microsoft community and tried every suggested method. These included:

    • running System File Checker,
    • unplugging every external device,
    • restoring the default setting in the Power Options,
    • checking for driver and Windows updates,
    • and, finally, performing a clean boot.
    After each restart, the Event Log only logs an unexpected shutdown. It shows a critical error, noting "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    For the source, it says Kernel-Power.

    I have tried restoring the Windows to a previous restore point to no avail: It ends up restarting and coming back on with an error message that the restore was not successful.

    I'd appreciate any help.
     
    KeyvanEslami, Mar 8, 2023
    #4
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windows 11 constantly restarts after I touch it again after left idle for a period of time

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