Windows 10: Windows 11 Blue Screen of Death caused by Realtek 8852BE driver.

Hey!Ever since end of November, when I was on 23H2, I am getting multiple BSOD-s and system crashes when using WIFI on my ASUS M1503Q laptop. When connected to the WIFI, a BSOD can happen any time, randomly, most often in the first 5-10 minutes, sometimes not at all.Windows 11 PRO Version 24H2 10.0.26100 Build 26100Realtek 8852BE driver version Version V6001.15.128.0, latest on ASUS website.Some of the errors: DRIVER_IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA or SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. When reading the dumplog files generated by windows after every blue screen, it can

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Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue screen of death Windows 11.

Hello, MichelN86

Welcome to Microsoft Community.

Your dump file mentions 0x18_OVER_DEREFERENCE_nt!PnpRemoveLockedDeviceNode.





Blue screen of death Windows 11. - Microsoft Community

This error suggests that there might be an issue with the device node removal process in the Plug and Play (PnP) manager of your system. This could potentially be related to your external drive or the driver you installed.

Here are a few additional steps you could consider:

• Ensure that all your drivers, not just your graphics driver, are still compatible. Sometimes, other outdated or incompatible drivers can cause conflicts leading to a BSOD. Visit the manufacturer's website to download and install the appropriate drivers.
  

• Perform a clean boot to see if any third-party software is causing the issue. Sometimes, third-party software can conflict with each other. A "clean boot" starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup application or service is causing the problem by systematically turning them on or off and restarting the computer:
  
  How to perform a clean boot in Windows - Microsoft Support
  

• If possible, try using a different external drive to install the driver and see if the issue persists.
  

It’s always a good idea to back up your data regularly, especially when experiencing system issues like a BSOD.

Please let us know if you have any other concerns.

Best regards

Yuhao Li

Microsoft Community Technical Support

 

1803 update causing PC crash with Blue Screen of Death

Hello annebinding,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. What is the make and model of the computer?
2. What is the exact error code/message you receive regarding the Blue Screen of death?

I understand that you are facing an issue regarding Blue Screen of Death. A faulty device driver or system service might be responsible for this. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate BSOD.
We will look into this for you.

I would suggest you to follow the troubleshooting steps mentioned in the following article step-by-step and see if it works:

• Troubleshoot blue screen errors
  

The Operating System is designed to automatically receive new updates by default. We recommend not to stop the updates, since the updates consists various security patches and latest driver updates which helps to keep the computer safe and secure. Windows
Updates will eventually need to be installed and downloaded, regardless of your update settings. However, you may temporarily pause updates from being downloaded and installed.

To know more on how to pause updates, you may refer to an article on:
Manage updates in Windows 10.


Kindly get back to us with the results, we are looking into this for you and we will be glad to assist you if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator