Windows 10: Windows 11 - Blank/Black screen only mouse cursor after login to windows

Hi,I'm currently IT Support in a company.Lately, many computer have this problem. After they log in to windows, black/blank screen appear with only mouse cursor. Please help me. Thank you.

:)

 

Black Screen with working mouse cursor but not keyboard

It is frozen or just black screen in Safe mode ?
might try to repair Windows by an installation DVD or a USB stick

 

Blank screen with mouse cursor after login

I have an HP Pavilion 17-1053us laptop. The issue is as follows:

Upon turning on it will get to the login screen. You see a full screen with login in box. Put in password and the boot starts. Then when you would expect the desktop to appear, I get a black screen with a mouse cursor. I get the same if I try safe mode. I can get to troubleshoot after interrupting boot a few times. I can also get to CTR ALT DELETE stuff. I did a restore point back to before this started and still have the issue. Tried a few things found googling but no go, so I came here to get suggestions on how to troubleshoot and resolve.

 

Windows 11 black screen with cursor problem

If I tried to login in windows 11 if my company laptop with organisation IP and dns,it's showing Black screen with cursor but if tried to login with internet connection it's working fine but if I tried to login without any network it's completely showing Black screen with cursor.

I tried safe scan, updated drivers,safemode login, video driver updates and even tried to remove drivers but nin of the any suggestions working please help me with this.