Windows 10: Windows 11 audio keeps cutting out

I got zero issues playing audio on Youtube, nor on SpotifyWhile playing Epic Games games, my audio keeps cutting out randomlyWhile playing a game called "Deadlock" from steam, I got no audio issue but huge performance issues, making the game unplayable when that so happen.I checked in my task manager, and windows audio takes up to 5% of my cpu when these issues happens, so it comes from outside of the games.I'm using the generic windows audio with jack portI tried with G HUB drivers using a usbI tried with earphonesEverything is updatedNo idea what to do, this issue is very weirdI started havi

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Audio keeps cutting

Hi, I always had issues with the audio driver on my computer somewhy. Yesterday I installed Realtek 6.0.8702.1 which is listed as the compatible audio driver for my motherboard (ASUS PIRIME H310-K R2.0).

Rolling back/updating the driver does not fix the issue.

I ran the troubleshooter multiple times, but it could not find a fix.

No matter which port I plug my speaker in (jbl charge 4) the audio still keeps cutting, but when i use a headset, I have no issues.

I tried reinstalling the driver multiple times.

It is really frustrating, I hope we can find a solution!

 

Laptop cuts audio when Alt-Tabbing

Hi, A. McEwan

Welcome to the Microsoft Community.



It sounds like you're experiencing an audio issue related to your laptop's behavior during certain tasks. Here are some steps you can take to troubleshoot and potentially resolve this problem:

1. Update Audio Drivers: Visit the HP support website for your specific laptop model and ensure that you have the latest audio drivers installed. Sometimes outdated drivers can cause issues with audio playback and input.
   
2. Disable Audio Enhancements:
   
   • Right-click on the speaker icon in the taskbar, select "Sound settings," and then click on "More sound settings."
     
   • Find your default playback device, right-click on it, and select "Properties."
     
   • Go to the "Advanced" tab and uncheck the checkbox in front of "Enable audio enhancements" to see if it improves the audio stability.
     
3. BIOS and Firmware Updates: Check for any available BIOS or firmware updates for your HP Omen 16 laptop. Sometimes system firmware updates can address hardware-related issues.
   
4. Restart Audio Services: Open the Windows Task Manager (Ctrl+Shift+Esc), go to the “Services” tab, and restart the following services:
   
   Windows Audio
   
   Windows Audio Endpoint Builder
   
5. Check other social software besides Discord or software that uses audio (such as conferencing software and music software) to see if the same audio cutting problem exists.
   

If the issue persists, consider reaching out to HP support or the support team for the specific audio hardware on your laptop. They may have additional troubleshooting steps or be aware of known issues related to your particular hardware configuration.

Given that you've already performed a full reset of your laptop without success, it's important to explore these specific troubleshooting steps to isolate and potentially resolve the audio cutting issue. Additionally, keeping your system and drivers up to date is crucial for optimal performance and stability.

Best Regards

Martin | Microsoft Community Support Specialist

 

Windows 10 Audio Randomly Cuts Out

Hi,

Thanks for posting your query on Microsoft community.

We understand the inconvenience caused and we will try our best to resolve the issue.

We appreciate you for trying the troubleshooting steps.

To assist you better, please provide few details.

1) Is the issue confined with specific browser, when you say online audio and video is not working?

2) Is the issue is confined with play online audio/video or with system audio as well?

3) Which exact Windows troubleshooter you have run?



I suggest you to follow the below steps and check if it helps.



Step 1: If you have not performed audio troubleshooter then, I suggest you to perform audio troubleshooter.

Follow the below steps:

• 
  Type Troubleshooting in the Search area on the taskbar and select
  Troubleshooting.
  
• 
  Select Hardware and Sound.
  
• 
  Select Playing Audio under
  Sound and follow the on screen.
  

Step 2: Set Windows Audio services as manual.

Follow the below steps:

1) Press Windows key + r, type services.msc and hit Enter.

2) Check for the Windows Audio services.

3) Right click on the service and select Manual.



For more information, refer to the below link:

Fix sound or audio problems in Windows - Microsoft Support

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.