Windows 10: Windows 11 24H2 Not Compatible with Rockwell Studio 5000 Logix Designer

Discus and support Windows 11 24H2 Not Compatible with Rockwell Studio 5000 Logix Designer in Windows 10 Gaming to solve the problem; Hi Microsoft Community,I have been trying to do some in place upgrades on some of our Automation laptops from 23H2 to 24H2. I get an error message... Discussion in 'Windows 10 Gaming' started by CAP64, Mar 12, 2025.

  1. CAP64 Win User

    Windows 11 24H2 Not Compatible with Rockwell Studio 5000 Logix Designer


    Hi Microsoft Community,I have been trying to do some in place upgrades on some of our Automation laptops from 23H2 to 24H2. I get an error message saying that "Rockwell Studio 5000 Logix Designer isn't compatible with this OS". Rockwell has been silent about this issue when I have asked and since I don't have an active support agreement with Rockwell, they won' tell me anything so I have come to you for help. Does anyone have any information on this when Windows 11 24H2 will be compatible? I'm being told that if you uninstall it, do the in-place upgrade, and try to reinstall it, Studio 500

    :)
     
    CAP64, Mar 12, 2025
    #1

  2. rockwell automation

    Hi,

    Regarding your issue with Rockwell automation software, we highly suggest to contact the Rockwell automation support.

    Feel free to post back if you have another concern.
     
    Phillip Pio, Mar 12, 2025
    #2
  3. DaveM121 Win User
    Factory reset Windows 11 24H2 (build 26100.863)

    Hi, I am Dave, I will help you with this.

    There are no currently listed problems resetting version 24H2 of Windows 11 and no specific steps you need to perform, are you experiencing any problems with that insider build that is causing you to perform a Windows reset?
     
    DaveM121, Mar 12, 2025
    #3
  4. Windows 11 24H2 Not Compatible with Rockwell Studio 5000 Logix Designer

    All folders on Win10 VM read-only except for Rockwell software

    Yesterday morning I had no problem. Now, all folders are read-only and return to read-only after un-selecting the attribute. The exception is Rockwell software, which can write files to folders.



    I have a MacBook Pro running 10.15.7. I have VMWare Fusion with 3 virtual machines; 2 of them Win7 and the one with the problem is Win10. On the Win10 VM I have Rockwell software.



    Yesterday I was working at my client’s facility. I had no internet connectivity. I was only connected to a Rockwell switch that is connected to a PLC and other automation devices in a cabinet. During the course of work I was in Rockwell Logix trying to
    add an E300 relay to the PLC configuration. It asked for the location of RAE300.msi. I did not have this file on my machine, so I tried to cancel. The dialog closed, and then re-opened again asking for the location of this file. This happened every time
    I tried to cancel; it was in an endless loop. This modal dialog prevented me from doing anything else, so I resorted to restarting the Win10 virtual machine. After restart of the VM I was able to continue work in Logix.



    I then tried using the Rockwell PlantPax 3.5 process library configuration tool, which is an Excel spreadsheet with some macros. I was unable to upload data from the PLC into the spreadsheet and could not save the spreadsheet file. I then noticed my folders
    were read only. Every folder on my Win10 VM, including mapped folders to my native MacBook and external media, were read only. I could not save or copy files in Windows Explorer.



    At the same time, I am able to use Rockwell software (Logix, FactoryTalk ME, Connected Components Workbench, etc) to create and save files. It appears as though something in Rockwell has locked the system such that only its software can write.



    I tried several solutions:

    · Uncheck the read-only property on the folders and apply to all subdirectories

    · Rockwell tech note (Difficulty Removing the Read Only Attribute on a Folder)

    · Microsoft support note (You cannot view or change the Read-only or the System attributes of folders in Windows Server 2003, in Windows XP, in Windows Vista or in Windows 7 - Microsoft Support)

    · Turned off Windows Defender Firewall

    · Redirecting



    I also used VMWare to revert to a Sept 12 snapshot, and the problem was still occurring in the prior snapshot. That leads me to suspect that something in Rockwell set something in VMWare fusion to take control of all folders on this VM.



    The problem does not exist on my other 2 Win7 VMs or on the native MacBook folders.
     
    PatJDixon_DPAS, Mar 12, 2025
    #4
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Windows 11 24H2 Not Compatible with Rockwell Studio 5000 Logix Designer

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