Windows 10: Windows 11 22H2 Update and rtkvhd64.sys - Blue Screen Crash

Since my attempt to install Windows 11 update 22H2 about a week ago, my PC has several times shown “blue screen of death” messages. Win 11 has launched auto-repair, which was unable to repair the issue and prompted me to reinstall W11 I always selected reinstall from the cloud. Once I tried a system restore, which worked for a while, but I eventually had the same issue. For a while the PC ran fine, then the issue recurred when I tried to reinstall removed apps. Most recently this happened while trying to reinstall my Lexmark printer drivers. Only last night was I quick enough to get a scre

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Laptop crashes caused by 'rtkvhd64.sys'

Hi Regal,

Thank you for writing to Microsoft Community Forums.

To have a better clarity on this issue and guide you accordingly, kindly help us with the following information:

• What is the make and model of the laptop?
  
• Which build of Windows 10 is installed on the machine?
  
  (Search winver from the Start menu to know the same)
  
• Does the computer boot to the desktop?
  
• Are you aware of any changes that happened on the computer prior to which this issue started to occur?
  

Upon analyzing the crash dump files, seems like the crash is caused by
rtkvhd64.sys. I suggest you to try the methods listed below and check if it works.

Method 1

I suggest you to uninstall the Realtek HD Audio drivers
installed on the machine and let Windows to search for the update and install the updated drivers.

• Right click the Windows icon on the taskbar and choose
  Device Manager.
  
• Expand Sound, video and game controllers and locate
  Realtek HD Audio drivers.
  
• Right click on it and choose Uninstall.
  
• Check the box Delete the driver software for my device
  and reboot the machine to see if the issue persists.
  

If the issue persists, try Method 2

Method 2

If letting windows to install the drivers automatically doesn’t resolve the issue, you may install the latest audio drivers from PC manufacturer’s website and see if it resolves the issue.

Meanwhile, you may also want to go through Troubleshoot blue screen errors
and see if it helps.

If the issue persists, revert to us with the latest crash dump file.

Let us know how it goes.

Regards,

 

windows blue screening over RTKVHD64.sys

My desktop keeps crashing because of rtkvhd64.sys and i have searched and tried to fix it but they have not worked it seems to happen more often when i plug my headphones into the back of the motherboard

 

Getting Blue Screen with Error SYSTEM THREAD EXCEPTION NOT HANDLED RTKVHD64.sys

Hi Everyone,

I am getting the blue screen with error "SYSTEM THREAD EXCEPTION NOT HANDLED RTKVHD64.sys" and system then goes to restart.

Appreciate if someone can please support.