Windows 10: Windows 10 sound problem

HiSee the picture.This is my concern: I have music and so on sounds working from that BenQ/NVIDIA High Definition Audio. There is no microphone connection in that line. Is it somehow possible to insert microphone jack to the Realtek High Definition audio - and make audio in/out work together like that?Thanks,Matias

:)

 

Windows 10 sound problems.

Hi Roger,

I appreciate the troubleshooting steps you have tried to resolve the issue.

Please answer these questions to assist you better.

• Have you install all driver updates?
• Do you get any error message?
• In which browser are you facing this issue?
• What is the make and model of your computer?

I suggest you to refer the Microsoft Article below and perform the troubleshooting steps suggested.

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

Do let us know if you are able to get Sound with all relevant programs. Thank you.

 

Sound problems with Windows 10

Hello,

I request you to try the methods below:

Method 1:

Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the playing Audio troubleshooter.

Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.
• After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website.

Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

I also request you to follow the below article:

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

Sound problems in Windows 10

Hi Jakub,

Thank you for posting your query in Microsoft Community.

• 
  What is the make and model of your computer?
  

I would suggest you to perform the in-built sound troubleshooter and check the issue.

• 
  Type Troubleshooting in search box and type
  Enter.
  
• 
  Click on View All on top left corner.
  
• 
  Click on Playing Audio from the list and follow the prompts for
  troubleshooting.
  

There seem to be some setting or driver issue. I suggest you to uninstall the driver through Device Manager and let system install the compatible driver.

• 
  Open run command by pressing Windows key + R and type “devmgmt.msc” (without quotes) and hit
  Enter.
  
• 
  Spot and expand the “Sound, video and game controllers”.
  
• 
  Right click on the High Definition Audio Device driver and select “Uninstall” then restart the system and let the system install the driver automatically on Start. Check and see if it resolve the issue.
  (Recommended step).
  

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

Hope it helps.