Windows 10: Windows 10 Reset Keeping My Files Option

Discus and support Windows 10 Reset Keeping My Files Option in Windows 10 Software and Apps to solve the problem; Hi there, i'm hoping someone can help. My Lenovo ideapad3 has gone to blue screen and I am unable to restart Windows. Not sure what happened but i... Discussion in 'Windows 10 Software and Apps' started by Olivia Matthews, Apr 8, 2024.

  1. OLIVIA MATTHEWS
    Olivia Matthews Win User

    Windows 10 Reset Keeping My Files Option


    Hi there, i'm hoping someone can help. My Lenovo ideapad3 has gone to blue screen and I am unable to restart Windows. Not sure what happened but i think something to do with trying to upgrade to Windows 11. I called Lenovo support and they told me i have to reset the laptop and the support person also told me that I need to backup my personal files separately despite choosing the options to keep my files in the reset. My situation is I keep all my files in my desktop drive. The Lenovo support person told me they will get wiped even when I choose the 'Keep My Files' option. Is this correct? I

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    Olivia Matthews, Apr 8, 2024
    #1
Thema:

Windows 10 Reset Keeping My Files Option

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