Windows 10: Windows 10 pc crashing in a black screen and restarting in the middle of fortnite matches.

Hi there I hope anyone who is reading this is doing well, I have been having this issue for a while now and have tried multiple fixes to no avail, was hoping that anyone would be able to give me advice as to what to do with this command prompt, also to give a better description of my situation, I will be in a fortnite game and randomly at different times while playing my pc will back screen and restart saying that the crash is because of Easy anti cheat, and I don't understand how this only happens in fortnite when I have multiple games that run with Easy anti cheat and don't crash. Thank you

:)

 

My pc freezes and crashes while playing fortnite

As the tilte suggests i have been experiencing my pc freezing and crashing while i play fortnite (havent tested any other games). To begin with ive been experiencing fortnite crashing mid game for the past week. I updated drivers windows 10 and unistalled fortnite and installed it again. After the windows update i think that the problem expanded to my pc freezing and crashing. To save you some time i have Autoruns from a previous crashing issue

 

Windows 10 keeps crashing and randomly restarting into a black and white screen.

Hello Ian,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, refer to the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Have you tried updating your network card driver? If yes, try to use the previous version of your network card driver.
• Are you using any 3rd-party antivirus software?

Meanwhile, let's troubleshoot the issue by performing the steps below:

We suggest following the steps on this article
to help you troubleshoot black screen issues in Windows 10.

Also, check if the issue occurs in a clean boot state. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you
run a program in Windows 10. Check the steps on this article.

We look forward to your response.

Regards.

 

Critical Kernel Power 41 (63): Black screen, restart when playing game

Kernel Power 41 63

Computer turns black and automatically restarts when playing high demanding games, no BSOD, not overclocked.

Games that have crashed:

• Far Cry 4
  
• The Division
  
• Fortnite
  
• Overwatch
  
• Counter Strike GO
  
• Last Man Standing

Specs:

• Cooler master 550w PSU
  
• RX 470 4gb
  
• Pentium g4560
  
• Asrock MATX b250m MOBO
  
• 2x 4gb rip jaws RAM
  
• WD 1tb HDD
  
• Gammamax 300 CPU Cooler

OS: Windows 10

I built the PC myself, errors started when playing high demanding games for the first time. Ran stress tests when first built, prime95 and heaven whilst logging temps for 8 hours, no crashes or high temps (max cup temp 54 C, max gpu temp 76 C). However, when playing games, within an hour, computer crashes (always kernel 41 63). I sent the PC to the outlet where I purchased the parts from, they had their own technicians run tests on all the parts. Initially, they found a fault with the PSU, which was at that time a 500w EVGA bronze. They replaced it with a 550w Cooler master gold. Still experienced 41 63, black out and restarts. Took it back, I said I suspected the MOBO was the issue, so they replaced it under warranty, problem persisted. I took it back for a third time, they took it to their head office, did extensive testing and found a fault with the CPU, they replaced it. Took them 3 weeks to complete... issue is still not resolved.

At this point, my computer has been disassembled and parts replaced multiple times.

Things I have done:

• Updated all drivers (CPU, GPU, BIOS, sound etc)
  
• Clean installation of Windows 10 multiple times
  
• Stress tested with Heaven and Prime95
  
• Logged temperatures while stress testing and playing games, haven’t seen any high temps
  
• Disabled and enabled different sound drivers to test for conflicts
  
• Replaced PSU, MOBO and CPU

I’ve logged temps when both stress testing and while playing games. Here is my latest HWINFO log when playing Fortnite and then black screen and restart, kernel power 41 63. crash-test.CSV

Happy to run any tests, suggestions and upload further logs. Really stuck on what to do....