Windows 10: Windows 10 freezes when connected to graphic tablet

I got this problem that whenever I connect my computer to the graphic tablet, it freezes. I can't do anything about that it just stops working for couple of minutes, the screen feezes and the only solution to not waste time is to turn off the computer by the off button, but it is not a good solution in the long run.The computer is Asus gaming a16 and it is brand new , the graphic tablet is Huion Pro 12. What can I do to fix it? It kills my motivation to do anything.

:)

 

Issue W/XP-PEN G430 Graphic Tablet and Windows Recognition

Hi Marvi,

To fix the issue regarding with device recognition, we suggest that you try these steps:

Step 1: Uninstall current driver for the Graphic Tablet.

Step 2: Download and install the latest drivers for the Graphic Tablet directly from the manufacturer's website.

Let us know how it goes.

 

Issue W/XP-PEN G430 Graphic Tablet and Windows Recognition

Hello,

I recently received an XP-PEN G430 Graphic Tablet, and connected it to my computer with Windows 10. While my computer recognizes that something is plugged in, and the tablet is able to control the arrow, I cannot go through the driver installation process
because the tablet isn't recognized as a tablet but instead as a mouse device.

I've checked My Devices/Device Manager/Devices and Printers, you name it, and the tablet is listed as TABLET but only in NAME. Otherwise, it's recognized as a mouse device.

If I can't get it recognized as a tablet device, I can't go through the installation process as it says that my tablet is not connected.

Any help or suggestions are greatly appreciated.

Thank you.

 

Removing Graphics Tablet Drivers

How do I remove an old graphics tablet driver so that I can install a new tablet of a different brand. When I go to the devices list, the old tablet is listed, and when I click on 'remove device" nothing happens. This is on Windows 10.