Windows 10: Windows 10 Crackling Audio on Speakers NOT headphones

Hi, I have a dell xps 9550 and recently experienced crackling audio on my speakers with no clear reason why. I have read the other discussion on the topic of crackling audio on windows 10 however it has not helped me. The audio is crackling/distorted when played through loud speaker, however seems to work fine when played through headphones. Headphones is not an issue. Here are the possible solutions which I have tried but did not work:1. I tried different drivers REALTEK, High Definition Audio , but High Definition Audio is the one which gives the best results.2. I tried different formats,

:)

 

Audio Crackling

Recently, I've noticed that the audio with my speakers and headphones is "crackling". It doesn't seem to matter what the volume is set at, nor what program I'm running. If I'm playing a game, the audio crackles. If I'm listening to music, the audio crackles.
I've tried downloading/updating my audio drivers, but nothing seems to help.

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.