Windows 10: Windows 10 boot-looping at the manufacturer's logo

My HP laptop has has this issue for a while now, but whenever i try to boot into windows the laptop load at the HP logo, then restarts and continues to load at the HP logo infinitely. i cant access safe mode, i've tried to use system restore, i've tried using system image repair, nothing. i've even tried clicking the "reset this PC" option. it failed, and then never showed up again. this recovery environment, not being able to restart into the boot menu in which i can select safe mode. basically all i can do is acsess command prompt and i cant use chkdsk because the disk is write protected. an

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Windows boot logo,

Hi

Tried with suggested steps but not succeed,

still can see HP boot logo

Please suggest

 

Windows 10 boot loop possible malware

Hello,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

Try the below steps and check if it helps:

Step 1: I suggest you to install Windows 10 using the media creation tool:

Installing Windows 10 using the media creation tool

Step 2: After installing Windows 10, perform an Automatic Repair.

Follow these steps:

• When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be
  F12.
• The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
• Restart the computer, when the manufacturer's logo is displayed, keep pressing the
  Boot menu option key to enter the boot menu and change the boot option to
  CD\DVD ROM.
• After you boot your computer using Windows 8 DVD, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
• Select the correct time and Keyboard type.
• Click Repair your computer in the lower left corner
• Click on Troubleshooting, advanced option and then click
  Automatic repair.

Hope this information helps. Feel free to get back to us for further queries. We will be happy to assist you.

 

Boot Loop

Hi,

Sorry for delayed response.

If you are stuck at login screen with manufacturer's logo then try to follow the steps provided below and see if it helps.

Step 1: Create ISO for Windows 10



You may also refer to the article mentioned below to for downloading Windows 10 on your computer.

Download Windows 10



Step 2: Perform an Automatic repair

The Automatic repair can detect and fix the issues that prevent the computer from working normally.
After you have a Windows 10 installation disc/USB, follow these steps:

• When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be F12.
• The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
• Restart the computer, when the manufacturer's logo is displayed, keep pressing the Boot menu option key to enter the boot menu and change the boot option to CD\DVD ROM (in case you create DVD). Select USB in case
  you create USB.
• After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
• Select the correct time and Keyboard type.
• Click Repair your computer in the lower left corner.
• Click on Troubleshooting, advanced option and then click Startup Repair.

Do keep us updated.

Regards,