Windows 10: Windows 10 asking pin after update with bitlocker enabled

I clicked on update and shutdown. Now it asks for a pin after the update while I never set one. I always used to login with my fingerprint and password which I still have but I can't use them anywhere. It shows an option to login via fingerprint but still asks for pin after that. Forgot the pin option takes me to recover my Microsoft account but It was a trash account and I don't remember the password. Using safe mode doesn't work as it says, the drives are bitlocker encrypted while I never set it and I don't have the encryption key since I don't have access to the Microsoft account. My tries

:)

 

BitLocker won't enable on Windows 10 after update on Aug 9

Hi Brenda,

I would be happy to assist you.

Before I assist you I would like to know the information below,

• 
  Do you have a Windows 10 copy of the operating system?
  

I suggest you check whether the Bit locker is ON or OFF using the steps below.

Can you verify if BitLocker is enabled or disabled on your device? You can Enable/disable BitLocker by going to Desktop and follow these steps:

• 
  Swipe Right to Left to bring up the Charm.
  
• 
  Choose Settings.
  
• 
  Choose Control Panel.
  
• 
  Select BitLocker Drive Encryption.
  
• 
  Verify whether BitLocker is on or off on each device.
  

Also I suggest you to enable the WinRE so that you can enter the bit locker key and proceed.

When WinRE is disabled, you cannot enable BitLocker, and you receive an error message that resembles the following.

This PC doesn't support entering a BitLocker recovery password during startup. Ask your administrator to configure Windows Recovery Environment so that you can use BitLocker.

The solution would be to manually enable the windows recovery environment:

• 
  Copying the winre.wim file from c:\windows\system32\recovery\ to a folder on a recovery partition. (The partition need to have a drive letter at this point.)
  
• 
  Set the RE Image path. Example: reagentc /setreimage /path r:\recovery\windowsre
  
• 
  Enable RE with command: reagentc /enable
  
• 
  (You may remove the drive letter for the recovery partition after you have done this.)
  
• 
  Bit locker will be enabled.
  

If the issue still persists, suggest you to post your query on the below link.

https://technet.microsoft.com/en-us/library/hh831507(v=ws.11).aspx

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

Thank you.

 

Bitlocker Randomly Enabled

Hi,

On my personal Lenovo laptop, Bitlocker somehow randomly was enabled. I have not enabled it, and I followed the recovery steps without luck. It seems that it was enabled during an update. I logged into my Microsoft account, see that the laptop is listed, but there is no bitlocker key listed. I am at a loss on what the next steps might be for me to be able to log into my computer at this point.

Carl

 

Bitlocker

Hello Nandana,

To enable BitLocker on your computer, you follow the steps below:

• Sign in to your Windows account with an administrator access.
• Press the Windows key.
• Type and enter BitLocker.
• Click Turn on BitLocker.
• If the system is asking to sing in to administrator access, please do so.

For additional information about BitLocker, we suggest that you check the frequently ask question on this
link. The link provided applies to Windows 8.1 to higher version.

If you have other concerns, don't hesitate to reach us.