Windows 10: Win11 - "Put my device to sleep after Never" does not function.

I'm running Windows 11 with all the latest updates applied, and I want my laptop to never, ever, EVER to go to sleep when it is plugged in.NEVER!I went to Settings=>System=>Power & Battery=>Screen and sleep , and in the When plugged in, put my device to sleep after section, I selected Never.However, when plugged in, my device still goes to sleep a while after the screensaver times out.This is totally unacceptable to me.I'm perfectly happy that the screen goes black after the screensaver times out. But even when the screen is black, I want my laptop to ALWAYS be TOTALLY AND UNEQUIV

:)

 

SHUT DOWN / SLEEP FUNCTIONS NOT WORKING

Hi Mo,



Welcome to Microsoft Community.

I understand your concern. I will do my best to fix the issue.



To assist you better, please provide us more information.

• 
  What is the model number of the laptop?
  
• When you say ‘’trying 4 options to enable a shut down’’ which option do you exactly refer to? Are you using any third party software to shut down the computer?

Meanwhile, let’s try simple troubleshooting steps on sleep mode issue and check if this helps in resolving the issue.

Method 1

I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.

 

Trouble Putting PC to Sleep  

I finally determined what the cause of my PC waking up right after I invoke sleep function Start > Power > Sleep. I recently purchased a Velocifire wireless (2.4ghz) keyboard that also comes with a USB cord so it can be used in corded mode. When used in corded mode, sleeping the PC is not a problem. When I use the wireless dongle, the PC refuses to sleep for more than a second. So, the wireless mode of this keyboard is what triggers the problem. In addition to the things I've tried in my original post, here are the results of some suggestions you guys made:

• Created a new fake user and logged in under than user. Same behavior.
• Started PC in Safe Mode. Unfortunately, in Safe Mode sleep functions are limited to the monitor and hard drives. Nothing to put the PC to sleep.
• Tried going into sleep via Alt + F4. Same behavior.
• powercfg -a reports S3 is active on my system.

There are no obvious irregularities in Device Manager. The dongle shows up under USB Serial Bus Controllers as a USB Composite Device.

• General Tab says "This device is working properly".
• In Driver Tab, I tried searching for a better driver, but Windows says there is no better driver.
• There is no Power Management tab.

So as it turns out, all of things I've tried appear to have been a waste of time as it was not addressing the wireless function of the keyboard. I contacted the manufacturer and they suggested that I delete the USB Composite Device entry, re-boot and re-insert the dongle. However, that did not change inability to sleep the PC. Any other ideas?

 

What happen to the sleep mode function?

Hi Jovijago,

Since the Sleep option is not available in both System and Power Sleep settings, I suggest that you run the Power troubleshooter to help us determine what might be causing this problem. Follow these steps:

• In the Cortana search, type in Troubleshoot, and select it in the search results.
• Under Troubleshoot, click Power, then Run the troubleshooter.
• Hit Next and follow the on-screen instructions.

Let the troubleshooter finish and share with me the results. Please take note if you encounter further errors.

Looking forward to your reply.

Regards.