Windows 10: Win11 Dual Monitors, on iddle first monitor stays on.

Hello, Microsoft community,I've had a problem for a while. I'm using two different monitors on my computer, and when I'm not using my PC, they should go into sleep mode.But here is the problem, the second monitor goes well in sleep mode, but the primary monitor stays on pitch black and the power LED shows it still on. If I want to save the primary monitor, I have to turn it off by pressing the button. Here is the reference for the two monitors rimary: MSI Optix MAG274QRF-QDSecond: Asus TUF Gaming VG27AQ

:)

 

Dual monitor, Dual mouse??

Hello,

Please share this information to assist you better.

• How have you setup dual monitors?
• Are you referring to use 2 different mouse/keyboard with the dual monitor setup?

If yes, the mouse or keyboard may function same as one another. Since, it has to be connected to single PC/tower.

However, setting up 2 different mouse/keyboard with the Dual- monitor setup, it may not function separately for each monitor.

Let us know the status of the issue. We will assist you further.

 

Trouble with 2 monitors

Hi Tim,

Thank you for posting your query in Microsoft Community.

I suggest you to change the settings to Extended Monitor and check if it helps.

Please follow below steps:

• Right Click any ware of the Desktop, and launch Personalization.
• Go to dual monitor settings under personalization, and change it Extended Monitor.

Please get back to us for future support, we’ll be glad to assist you further.



Thank you.

 

Dual Monitor Setup & Speakers

Hi,

There are several factors which could prevent your dual monitors and your speakers from working properly. In order for us to effectively assist you with your concern, we just have a few questions for you:

• Are you getting an error message/code when trying to run the dual monitors?
• Have you tried running the hardware troubleshooter?
• Have you tried running the System File Checker tool?
• What troubleshooting steps have you already performed?

Regards.