Windows 10: Win10 has 2 log in options. Account settings shows only 1.

Discus and support Win10 has 2 log in options. Account settings shows only 1. in Windows 10 Support to solve the problem; When I start up my computer the lock screen shows 2 accounts. One has just my name, which Im trying to remove because it default tries to log into. The... Discussion in 'Windows 10 Support' started by Teebo, Aug 24, 2015.

  1. Teebo Win User

    Win10 has 2 log in options. Account settings shows only 1.


    When I start up my computer the lock screen shows 2 accounts. One has just my name, which Im trying to remove because it default tries to log into. The second is my microsoft @live account which Ive used from day one. When I go into accounts it shows I have 1 account on this computer, its the one I use @live to sign in. Really confusing and Im not sure that to do.

    :)
     
    Teebo, Aug 24, 2015
    #1
  2. Lee_G3 Win User

    Sent Items in Windows 10 Mail App does not reflect number of Sent items in Outlook.com

    I've had 2 Windows Live Mail accounts for sometime. I've also been using Windows Live Mail from the Windows Essentials 2012 suite of programs, which is used to download mail from these 2 accounts. Since upgrading my PC to Win10. I had been hoping to use
    the inbuilt Mail app, however, there is one major obstacle to this, the Sent Items folder!

    I've completely reinstalled Win10 on my PC, after doing the initial upgrade. When I add the 2 outlook accounts to the Win10 Mail app, I then ensure that the option is set to 'Download Email from Anytime', as I do have quite a bit of history in my folders.
    This works well for all folders as I can see emails from several years ago, except it doesn't work for Sent Items!!

    I thought initially that as Windows Live Mail 2012 is downloading a copy of the mails and storing them locally, it might be that these were not stored on the MSFT mail server. However, having logged in to Outlook.com and checking the sent items folder, I
    see that all my 1300 + sent emails are stored there, so they are definitely available for all other email apps to pull down. However, the Win10 Mail app refuses to show me more than approx. 1 month's worth of mails. This occurs on both accounts. I can only
    conclude that the Win10 Mail app is deliberately fixed to only show a defined time, despite the account setting that should allow all emails to be synchronised.

    Can this be passed to a MSFT Developer for them to comment\resolve please?
     
    Lee_G3, Aug 24, 2015
    #2
  3. Log off in Windows 10

    Hey,

    Its simple, You need to click start, then you would see your account in the left top-most corner of the start(provided that you don't set the start to occupy the entire screen..). You need to click on the rectangular box that shows your account...
    there you have the following options:

    1. sign out ( ie. Log off)

    2. directly go to other account in your pc.

    3. change account settings

    4. Lock your pc.

    Hope this resolves your problem...
     
    ELDHOSE.P.A., Aug 24, 2015
    #3
  4. XweAponX Win User

    Win10 has 2 log in options. Account settings shows only 1.

    That account would be a Local account, did you ever at any time change the name of it? That might be why it is showing up and trying to take over default. I originally had a Local account, when I added my MS account, it changed the Local account type to the MS type.

    Take a look in your User Profiles, the original name of the account will be listed there:


    Win10 has 2 log in options. Account settings shows only 1. [​IMG]


    Make sure you have only one profile listed, if you have more than one, you'll have to figure out which one is attached to your MS account. Also, if you did ever change your account name, that could have caused this. You can't really ever change your account name, the best you can do is create a new account with the name you want, and delete the other User while saving your local files.

    I created a local account, but I immediately created an MS account and it changed the local file names to reflect the change. I also use an Administrator account, but I can choose either one at the Lockscreen. Whichever one I choose, becomes the default next time I log in. But all you have to do is log into the MS account and it will switch back the next time.

    I come across this all the time when repairing machines, instead of making a new account with the desired name, they change the name of the local account to a new name, which futzes up the whole profile, so that you use the new name to log in, but the profile is stored in a User folder with the old original name. This really messes with programs, sometimes links will be lost, sometimes local content becomes inaccessible because it was saved originally under the old account.
     
    XweAponX, Aug 24, 2015
    #4
  5. Teebo Win User
    I'll have to check that out when I can.I never messed with any account setting and I've never logged into the local account because I do not know what the password for it is. I forgot to mention this. When my computer starts up it tries to log into the local account but if you let the screen saver pop up the local account isn't listed anymore and only one account(@live) is listed.
     
    Teebo, Aug 24, 2015
    #5
  6. XweAponX Win User
    Ah, that might explain it. When you created the MS account, it created a new account.

    Are you on Pro? If you are you can change the unknown password through here:


    Win10 has 2 log in options. Account settings shows only 1. [​IMG]


    Just find the account that you can't remember the password for, and hit "set password" and enter a blank password. Then you'll be able to delete that account.
     
    XweAponX, Aug 24, 2015
    #6
  7. Teebo Win User
    You might be right but I did not create a Microsoft account when I installed 10. I used my old one. I'll check in with what you told me to try soon and see if that works.
     
    Teebo, Aug 24, 2015
    #7
  8. XweAponX Win User

    Win10 has 2 log in options. Account settings shows only 1.

    Yah I'm thinking if you forgot the password for the original local account, Windows 10 would have created a new account. If you have Pro it should be no problem. but if you have Home, you have to use a password reset disk.
     
    XweAponX, Apr 4, 2018
    #8
Thema:

Win10 has 2 log in options. Account settings shows only 1.

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