Windows 10: Win 11 media player freezes

Win 11 media player freezes a few seconds after starting a song. The song continues to play, but on a playlist, I have no idea which song is playing, as the screen doesn't update.

:)

 

Media player

Hi,

For us to isolate the issue further, we’d like to know the following:

• What is the version of your Windows Media Player?
• Did you get any error message? If yes, kindly specify.

In the meantime, I would suggest you to uninstall and reinstall the
Windows Media player. Here are the steps how to:

• Press Win button + R on your keyboard.
• In the text box, type Control.
• On the left pane, click Turn Windows features on or off option to see Windows Features window.
• Expand Media Feature list, then uncheck Windows Media Player box. It will give a prompt message;
  this will also turn of Windows Media Center click yes as you will need
  to reinstall it after.
• Reboot PC.
• You need to reinstall Windows Media Player. Open Windows Features, tick the Windows Media Player and Windows Media Center, then install it from there.

Let us know how it goes.

 

Windows Media Player Freezes Instantly

Hi Zach,

Thank you for posting your query in Microsoft Community. Let me help you.

• 
  Do you receive any error code or error message on the screen?
  

I suggest you to perform the following troubleshooting steps and check if it helps.

This issue might occur due to incompatible or outdated drivers and missing updates. I suggest you to install all the pending updates and check if it helps.

If this issue is related only to Windows Media Player, I suggest you to run Windows Media Player troubleshooter and check if it helps.

• 
  Press Windows key +X, select
  Control panel
  
• 
  Change the view by option on the top right to
  Large icons
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel
  
• 
  Run the Windows Media player settings and Windows Media player library
  

If the issue persist I suggest you to download the latest Windows Media Player from the below link.

https://www.microsoft.com/en-in/download/details.aspx?id=20426

I hope the information helps. If you need any further assistance, please feel free to contact us again. We will be happy to assist you further.