Windows 10: Wifi issue and no troubleshooting option - no Get Help

My home wifi is no longer showing up as an option since Windows 11 update. Troubleshooters don't work. There is no Get Help app and I have not found a way to add it.

:)

 

wifi issues

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Press Windows + X.
  
• 
  Select Device manager
  
• 
  Next select ‘Network Adapters’ and under it, you will find a Wi-Fi controller listed. Select it.
  
• 
  Double-click the controller to open the adapter’s Property window and switch to ‘Drivers’ tab
  
• 
  Next, click the ‘Disable’ button and hit ‘Ok’ to apply the changes. See if it helps
  

Method 2 : Windows 10 has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue
is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter

Method 3.

Try updating the Network Adapter drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the Network Adapter drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand Network Adapter.

c. Right-click on the Ethernet and click on Update driver software.

d. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

WiFi and Bluetooth Options Disappeared from Device management

Hi,

Thank you for your reply.

I suggest you to follow the steps below and check if it helps.

Step 1: Run the Network Adapter troubleshooter.

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Network Adapter troubleshooter.
  

Step 2: You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• • 
    Press Windows key + X.
    
  • 
    Click on Device Manager.
    
  • 
    Click on View.
    
  • 
    Click on Show
    Hidden Devices.
    
  • 
    Search for the Bluetooth device.
    

Keep us posted on this issue so that we can assist you better.

 

WiFi issues in Windows 10

Hi Richard,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.



Please share the following details.

• 
  Since when did the issue started appearing?
  
• 
  Have you made any changes in settings prior to the issue?
  

I suggest you to follow the below methods and check if it helps.



Method 1:

Windows 10 has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Internet Connection troubleshooter
  

Method 2:

Try updating the Network Adapter drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the Network Adapter drivers:

• 
  Press Windows key + X key and click Device Manager.
  
• 
  Expand Network Adapter.
  
• 
  Right-click on the Ethernet and click on Update driver software.
  
• 
  Restart the computer and check.
  

Check if it helps.

If the issue persists, I suggest you to download and install the latest Wi-Fi drivers in manufacturer website and check if it helps.



I hope the issue will be resolved. If you have any further queries, please feel free to contact us again. We will be happy to assist you.



Thank you.