Windows 10: wifi adapter issue

Today I got a new wifi adapter for my PC as my old one got broken by my siblings while trying to move my pc to another room. I put it in and it seemed fine, then there was a pop up that said to push the WPS button on my router and there isn’t one that I can visibly see so I restarted the router and pressed a button that I’m pretty sure was the WPS button. Every time it says connecting it fails but I can still use the wifi but it’ll stop working every few minutes and stay off. Even on the wifi when I try to open an app the pop up telling me to push the WPS button will come up. I’ve followed you

:)

 

WiFi Adapter question

To be honest, I keep losing my wifi connection and Im almost positive its not due to my internet connection or Router or anything like that. VERY often, everyday, all day it keeps happening. The troubleshooter always resolves it by "reset wifi-adapter" (I believe this is the step it takes that resolves the problem) before it happens again anyways. Its driving me nuts ! Most time when it suddenly goes out (the connection) all the networks that should be in "show available networks" or all but the one I was connected to, disappear. I run the troubleshooter and it ends in resetting the wifi adapter. And it works. 10 minutes later, it happens again. Im trying to pin down the problem here. Thank you for your help.

 

wifi issues

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Press Windows + X.
  
• 
  Select Device manager
  
• 
  Next select ‘Network Adapters’ and under it, you will find a Wi-Fi controller listed. Select it.
  
• 
  Double-click the controller to open the adapter’s Property window and switch to ‘Drivers’ tab
  
• 
  Next, click the ‘Disable’ button and hit ‘Ok’ to apply the changes. See if it helps
  

Method 2 : Windows 10 has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue
is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter

Method 3.

Try updating the Network Adapter drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the Network Adapter drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand Network Adapter.

c. Right-click on the Ethernet and click on Update driver software.

d. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Windows 10 Wi-Fi issues wifi adapter is hidden in device manager and I can't connect to wifi.

Hi Kelvin,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Did you make any changes in prior to this issue?
• 
  Do you get any error when you try to access Internet using your computer?
  

As of now, I suggest you to follow the steps below and check if that helps.

• Press "Windows" + "X" and select Device Manager.
• Click on View and select show hidden devices.
• Now expand Network adapters, you will see the
  wifi adapter .
• Enable it by using right click option.

Please let us know if the issue persist and we will be happy to assist you further.