Windows 10: Wi- Fi card problem windows update

I resent the update on 1 Jan 2025 but my wifi is not working properly they automatically disconnected. my laptop Asus TUF F15 Media Tek wi-fi 6 MT7921 wireless LAN card.

:)

 

Wi-Fi Option Not Showing in Windows 11

Hello,

I am experiencing an issue with my Windows 11 device where the Wi-Fi option is not appearing. I have tried several troubleshooting steps, but none have resolved the problem. Could anyone please provide guidance or suggest potential solutions? Here are the steps I have taken so far:

1. Restarted my computer.
   
2. Checked for Windows updates and installed any available updates.
   
3. Verified that the Wi-Fi adapter is enabled in Device Manager.
   
4. Ran the network troubleshooter.
   

Despite these efforts, the Wi-Fi option is still missing from the network settings.

Any assistance would be greatly appreciated.

Thank you in advance for your help.

 

Windows 10 and no wi-fi

Hi Joachim,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I would suggest you to follow the methods below:

Method 1: Run the Hardware and Device troubleshooter by following the steps below:

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on troubleshooting, then click on “Hardware and sound”.
• Under Hardware and sound, click on “hardware and devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Method 2: The issue may occur if the drivers for Wi-fi are not installed or updated. I suggest you to install/update the latest version for Wi-fi drivers by following the steps below.

• Press ‘windows key + R’ and type ‘devmgmt.msc’ and press Enter.
• Expand ‘Network adapter’ and right click on Wi-fi driver and select update.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Issue with MediaTek Wi-Fi 6 MT7921 Wireless LAN Card on Asus TUF F15 FX506HM

Hello everyone,

I'm facing a persistent issue with my MediaTek Wi-Fi 6 MT7921 Wireless LAN Card on my Asus TUF F15 FX506HM laptop, and I'm seeking assistance to resolve it. After starting my PC, the Wi-Fi card works for a few minutes, but then it suddenly stops functioning. The Wi-Fi logo disappears from the control center, and the card vanishes from the device manager. To get it working again, I have to restart my PC every time.

Upon inspecting the Event Viewer, I noticed two errors related to the Wi-Fi card each time it malfunctions:

1. An error from "mtkwlex" with Event ID 5002.
   
2. An error from NDIS with Event ID 10317.
   

I've already attempted several troubleshooting steps, including:

• BIOS reset
  
• Installing the latest drivers for the Wi-Fi and Bluetooth
  
• Installing the latest drivers for the laptop model's Wi-Fi and Bluetooth
  
• Reinstalling the Wi-Fi card
  
• Removing power-saving settings
  

I've also contacted Asus support, and they suggested a BIOS reset and updating drivers, both of which I've already tried. I plan to reach out to them again, but I wanted to seek the community's advice as well.

If anyone has experienced a similar issue or has suggestions on how to resolve this problem, your assistance would be greatly appreciated. Thank you in advance for your help.

Best regards,

Beltium