Windows 10: Why is my BitLocker key not showing under my Microsoft account?

I recently had my laptop's motherboard replaced and since then I am unable to use my device as its locked with BitLocker. I can see the device listed when I log into my Microsoft account, the serial number matches my device, but there are no BitLocker keys associated with it. No one else has used my laptop and I did the initial setup myself. Can Microsoft send me the BitLocker key with the key ID that I have? The laptop originally came with Windows 10 Pro, now its got Windows 11.

:)

 

Bitlocker key can not be found in the microsoft account

After a regular update of Windows my Notebook asked me for the Bitlocker Key although I never activated this. The device is listed in my account but in the list of keys it's not.

Simply doing a reset is definitely not an option, the data is needed.

Every single suggestion for how to find the key is absolutely useless so far.

 

Device listed in MS account but bitlocker key not showing up

Hello,

I've had to replace the motherboard of my laptop an ASUS B9. Now the computer is asking me to prompt the bitlocker 48 digits. The bitlocker i assume it was enabled at factory by the manifacturer. The device was correctly registered with my Microsfot account but it does not show the bitlocker ID and Key corresponding to the machine.

I've been crawling around and consulted all the sites, including this thread where an user has my same issue: Redirecting

Any suggestions ? I cannot afford to lose some documents for an HW incident when my PC was correcty registred in.

Please let me know,

Thanks

Dan

 

Invalid Date for Bitlocker Recovery Keys in Microsoft Account.

This is a known bug, which Microsoft shows no inclination to fix.
I have a number of Bitlockered drives, created here in Australia where dd/mm/yyyy is standard.
In my Microsoft account Bitlocker keys screen, the various drives either show:
- the date of creation but in US mm/dd/yyyy format, transposing the dd and mm unthinkingly. The date is wrong, but at least a date is recorded.
- "Invalid date", for drives Bitlockered on days when the creation date is illogical when dd/mm/yyyy is unthinkingly recorded as if it were mm/dd/yyyy. For example, a drive Bitlockered today 15 Feb 2021 shows as "invalid date" because there is no 15th month.
Solution:
Re-save your Bitlocker keys to your Microsoft account in the first 12 days of the month. As there are 12 months in a year, a date will be recorded, albeit inside out, which is better data than "Invalid date". I don't believe this display bug impacts Bitlocker functionality.