Windows 10: Why is my account name shown as "Microsoft account" instead of my name?

Hi,I have edited my Microsoft account name a couple of months ago. Since then, when I log in to my account, my name is displayed as "Microsoft account" instead of my name. The problem is also in MS office apps like Word. My name is written as "Microsoft account" other than my real name. How can I resolve this problem?Thanks in advance.

:)

 

Account name user name

Ok, let's review.

• Your Microsoft account aliases do not have the len address listed.
• Your Microsoft account name online is correct.
• You have a local account on the PC with the len address shown under "Your info".

I'm pretty sure you are signed in to an app with the len address, and is why you are seeing this.

As a test, click on the "Stop signing in to all Microsoft apps automatically" link below to see if that may remove it.

 

Query about changing the account name

Hi Stephanie,

Since you have already changed the name on your Microsoft account, we suggest switching into a local account, and then log back in with your Microsoft account. This way, we can be sure that any changes made to your Microsoft account will be synced to your
local user account.

For steps on how to switch to a local account:

• Click on Start.
• Click on Settings.
• Click on Accounts.
• Under Your account, click on Switch to a local account.

To switch back to a Microsoft account:

• Follow steps 1-3 above to get to Accounts.
• Under Your account, click on Sign in with a Microsoft account instead.

If the issue persists, please do not hesitate to get back to us.

 

I can't change my Microsft Account Name.

Hi Garret,



Thank you for posting on Microsoft Community.


We understand that you are unable to change your name in Microsoft account.

The account name you change online affects the name that is shown at the top-right of your Start screen. I would suggest that you switch to local account and then change the name on your Microsoft account. Once you change the name, you can switch back to
the Microsoft account.

Try the following steps to switch to local account from Microsoft account and vice-versa.

• Select the Start
  
  button, then select
  Settings > Accounts > Your account.
  
• 
  Select Sign in with a Local account account instead.
  

After signing with Local account, change the Microsoft account name and repeat the above steps to switch back to sign in with Microsoft account.

Reference:
http://windows.microsoft.com/en-ca/windows-10/getstarted-microsoft-account

Hope this will help you. Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance.


Thank you.