Windows 10: Why is boot manager not showing my USB Device?

Hi there, need help. .The windows OS on my laptop is able to show my USB device at the log-in screen using the password reset feature. Can't login to Windows. I tried booting from the USB using the temporary boot manager by pressing F12+Fn and F12 alone and the USB isn't displaying, tried multiple times but to no avail the USB cant show up! its perfectly showing up in every other device I could get my hands on, but boot manager doesn't show it D: , I cant access the UEFI., how to boot into BIOS not UEFI tried booting from "Use a device" option, doesn't work, cant troubleshoot my PC as WinR

:)

 

USB devices have yellow marker in device manager under 'Other devices'

Hi Roger,



Thank you for posting your query in Microsoft Community. Let me help you.

• 
  What is the make and model of your devices?
  

I suggest you to perform the following troubleshooting steps and check if it helps.

Method 1: Hardware and Devices Troubleshooter.

I suggest you to run hardware and devices troubleshooter and check.

• 
  Press the Windows + X,
  and click on Search.
  
• 
  Type troubleshooting and select
  Troubleshooting.
  
• 
  Click on Hardware and Sound and select
  Hardware and Devices
  
• 
  Click on Next to run the troubleshooter
  

Method 2: Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• 
  Go to Device manager in control panel.
  
• 
  Select Device manager and a Device Manager window will pop-up.
  
• 
  Double Click on USB Controllers to expand.
  
• 
  Right click on the USB Controllers that is listed and select Update.
  

I hope the information helps. If you need any further assistance, please feel free to contact us again. We will be happy to assist you accordingly.

 

external hard drive showing up in device management but not disk management

Hi,

I recently tried to use a brand new Seagate 2TB External HD, but it is not showing up. It initially showed up, but after I tried reformatting it to exFAT32, it disappeared from the disk management list.

I then tried:

• refreshing the disk management list,
• inserting into a different USB port,
• re-starting my computer, and
• uninstalling the device from device manager/letting it refresh,

I still can't see it. There is no yellow error in the USB controller list.

I'm on Windows 10.

Intel i5-3317U @ 1.7GHz

Any suggestions? Thanks!

 

When starting computer Renesas USB 3.0 eXtensible Host Controller - 0.96 (Microsoft) and USB 3.0 root hub missing from device manager

Hi,

Since you've mentioned that the USB 3.0 doesn't appear in the Device Manager window. We recommend that you check the BIOS settings your device if the USB 3.0 is enabled. If you've already checked the BIOS settings and found out that it is enabled, we suggest
that you follow these steps:

• Open Device Manager.
• Under the View tab, click Show hidden devices.
• Check Universal Serial Bus controllers if it will show the missing items.

This will show all the hidden devices under Device Manager.

We'll be waiting for your response.