Windows 10: why does my computer restart whenever i open valorant

Whenever i turn on my computer and open up discord, it goes smoothly for about 1 minute or so. Then it just turns off and restarts like it was nothing. this computer is about 3 hours new. I was really exited to play again since my other computer couldn't run it well. another problem i have it my ping. It goes up for no reason then kicks me out of a game like im not connected to my internet.

:)

 

PC Blue screens after opening Valorant, programs freeze after wake

I have 2 problems:

1. My computer has blue screens every time I launch Valorant for the first time.
   
   • Since my computer has been freezing, I've shut it down whenever I leave my desk.
     
   • After launching Valorant, my computer's blue screens
     
   • When I restart, Valorant launches normally for the rest of that session
     
   • Once I shut my computer down manually, Valorant BSODs me on the next open
     
2. My computer ALWAYS freezes after waking up from sleep or hibernation. My mouse can still move, all programs are frozen, however. Oddly enough, I can still pause/resume my music on Spotify and hear it. It seems like every program doesn't update the visuals only. I also disconnect from any discord call. To prevent this, I have to shut down my PC.
   

Some things I have already tried:

• Powershell commands
  
• Editing my power plan
  
• Restarting
  
• Downloading windows updates
  
• Using windows troubleshooter
  
• Turning off hardware acceleration
  

Please help! This has been annoying me since early last year, and it's getting worse. I will try every method that you suggest, please reply if I ask for clarification!

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Computer crashes and restarts periodically

Hello Kurt,

Thank you for posting your query in Microsoft Community.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

What is the make and model of your computer?

What is the anti-virus program on the computer?

I suggest you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you