Windows 10: why does it show that i have 2 monitors

please help me fix this

:)

 

Trouble with 2 monitors

Hi Tim,

Thank you for posting your query in Microsoft Community.

I suggest you to change the settings to Extended Monitor and check if it helps.

Please follow below steps:

• Right Click any ware of the Desktop, and launch Personalization.
• Go to dual monitor settings under personalization, and change it Extended Monitor.

Please get back to us for future support, we’ll be glad to assist you further.



Thank you.

 

i have a problem to connect 2 monitors.

Hi Ron,

Thank you for posting your query in Microsoft Community.

• What changes did you make in the BIOS? As making the changes in the BIOS is only recommended by Microsoft if done by the manufacturer.
  

• How are you connecting to the 2nd monitor?

I suggest you to follow the steps from this article below:

http://windows.microsoft.com/en-IN/windows-8/how-connect-multiple-monitors

[Applies to Windows 10 as well]

Regards.

 

Windows 10 External Monitor only :: How to set Portrait orientation?

Thanks Elise,

I found more links which suggest

1. turn one of the monitor
   
2. feedback to Microsoft
   

Using Steps Recorder on Two monitors. (microsoft.com)

How to limit Problem Steps Recorder to single - Microsoft Community

I need assistance on both suggestions; how to

1. turn off laptop monitor?
   
2. locate feedback hub on Cortana?
   

My workaround is to use PowerPoint Screen Recorder but this need additional screen capture.

The reason for Screen Recorder is Windows 10 Mouse Cursor for Office Menu item disappear when select Screen Capture App. It is cumbersome to show Tech Support what is selected on Office App on captured screen...

Thanks Ahead!